Connor Nance
San Luis Obispo,CA
Summary
Driven Busser with over half a year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Busser
Melo's Pizza And Pasta
05.2018 - 12.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Provided attentive service and proactively assessed guest needs.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Customer Service Specialist
Lucky's Supermarket
05.2017 - 08.2017
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Described product highlights and benefits to help guide purchasing decisions.
Education
High School Diploma -
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2024
Skills
- Suggestive Selling
- Safe Work Practices
- Hospitality Management
- Professional Relationships
- Time Management
- Guest Satisfaction
Timeline
Busser
Melo's Pizza And Pasta
05.2018 - 12.2018
Customer Service Specialist
Lucky's Supermarket
05.2017 - 08.2017
High School Diploma -
California Polytechnic State University-San Luis Obispo
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