Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
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Connor O'Brien

Corporate Sales Trainer
Sioux City,IA

Summary

Offering progressively responsible sales experience. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.

Overview

4
4
years of post-secondary education
11
11
years of professional experience

Work History

CrossFit Coach

Crossfit SUX
Sioux City, IA
06.2021 - Current
  • Modified exercises to meet specific participant limitations and needs.
  • Maintained compliance with core CrossFit principles and standards when providing both individual and group instruction.
  • Managed group fitness classes of up to 15 members.
  • Enhanced client experience by maintaining motivational and supportive culture.

Corporate Trainer

Wireless World
Sioux City, IA
01.2019 - Current
  • Collaborated with management to identify company training needs and scheduling.
  • Developed training programs to meet company objectives.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Developed effective training manuals, modules and teaching aids.

Area Trainer

Wireless World
Sioux Falls, SD
01.2018 - 12.2019
  • Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for sales and customer service training.
  • Aided workers with job improvement skills while developing alternative training methods.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to enhance product presentations and increase sales to hit goals.

Sales Associate

Wireless World
Sioux City, IA
06.2014 - 12.2017
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

0331 Machine Gunner

United States Marine Corps
Twentynine Palms, CA
06.2010 - 01.2013
  • Worked hard to build and maintain level of physical fitness required to carry and position weapons and ammunition.
  • Taught new team members how to operate and maintain weapons.
  • Conducted patrols over different types of terrain.
  • Learned and maintained proficiency in different shooting positions.

Education

High School Diploma -

Bishop Heelan Catholic High School
Sioux City, IA
08.2005 - 05.2009

Skills

    Public speaking

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Accomplishments

    Twice nominated for Wireless World's yearly innovation award.

    Trained 120+ new hires per year from 2017-2020.

    Received Navy and Marine Corps achievement medal with combat V for performance of duties while on patrol in Sangin, Afghanistan.

    Meritoriously promoted to PFC and CPL

Software

Microsoft Office

Microsoft Teams

Statflo CRM

Timeline

CrossFit Coach

Crossfit SUX
06.2021 - Current

Corporate Trainer

Wireless World
01.2019 - Current

Area Trainer

Wireless World
01.2018 - 12.2019

Sales Associate

Wireless World
06.2014 - 12.2017

0331 Machine Gunner

United States Marine Corps
06.2010 - 01.2013

High School Diploma -

Bishop Heelan Catholic High School
08.2005 - 05.2009

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Connor O'BrienCorporate Sales Trainer