Connor Parnell
Franklinton,NC
Summary
Proven expertise in customer service and computer coding, with a track record of resolving complex inquiries at Harris Teeter. At Peak Cranes, demonstrated ability to operate heavy machinery efficiently, underscoring strong managing and communication skills. Achievements include enhancing customer satisfaction and operational efficiency, and showcasing a blend of technical and interpersonal excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Clerk
Harris Teeter
Wake Forest, North Carolina
06.2021 - Current
- Processed orders and detailed transaction information to customers.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
Equipment Operator
Peak Cranes
Raleigh, NC
05.2023 - 08.2023
- Moved heavy equipment, and other materials.
- Loaded, unloaded, transported, positioned, and operated various pieces of heavy equipment according to instructions from supervisors.
- Inspected vehicles before each shift for any mechanical or operational issues that may affect performance.
Education
Construction Engineering -
North Carolina State University
Raleigh, North Carolina08-2022
Vance Granville Early College
Oxford, North Carolina06.2022
Granville Central High School
Stem, North Carolina06.2022
Skills
- Python Coding
- AutoCAD
- Customer service
- Equipment Operating
Timeline
Equipment Operator
Peak Cranes
05.2023 - 08.2023
Customer Service Clerk
Harris Teeter
06.2021 - Current
Construction Engineering -
North Carolina State University
Vance Granville Early College
Granville Central High School
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