Connor Perkins
Highlands Ranch,CO
Summary
Experienced Director of Operations skilled in overseeing daily operations, improving efficiency, and leading successful teams. Demonstrates proven leadership abilities through cross-functional team management and strategic planning. Track record includes implementing operational improvements to boost productivity and reduce costs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Operations
G10 Fulfillment, Inc.
06.2023 - Current
- Oversaw 7 locations across the United States including 400+ employees, including the expansion of 4 sites during my tenure
- Implemented strategy to reduce labor costs in all locations resulting in an average savings of 20% to the bottom line each month
- Managed P&L for each site and helped drive cost savings of more than $400,000 in 2023 across GL categories
- Built site specific labor automation tools
- Implemented KPI's to drive SLA performance and overall CSAT
- Designed and implemented dangerous goods program that secured a partnership with Amazon to become their sole dangerous goods 3PL
- The program is estimated to bring in $1,000,000,000 of revenue within the next 5 years
- Oversaw ERP implementation and development of Warehouse Management System with a capitalized budget of over $2,000,000
- Helped drive 20% growth YoY and ended 2023 with a company record $225,000,000 in revenue
Senior Project Manager
Geneva Supply, Inc
06.2021 - 05.2023
- Successfully on-boarded 3+ 3PL accounts/clients per month by integrating their marketplaces (Shopify, Amazon Seller Central, BigCommerce, and other ecommerce retailers) with our internal WMS and fulfilling their orders which has resulted in over $500,000 of revenue growth
- Managed and implemented 25+ new processes for operations and IT teams
- Managed company-wide projects such as, the opening of new warehouses, major updates to shipping and order fulfillment systems, and merging new clients
Systems Engineer and Project Manager
Geneva Supply, Inc
02.2021 - 06.2021
- Assisted Operations by improving operational and systems processes across 4 active locations
- Managed our Integration and IT projects teams of over 12 people, by implementing new marketplace integrations and systematic updates to our internal software
- Developed new order processing, inventory management, and account setup workflows
- Guided implementation of company-wide standard operating procedures
Education
Bachelor of Science - Business Administration
University of Wisconsin-Whitewater
Whitewater, WI05.2019
CAPM Prep Course -
Project Management Institute
06.2021
Skills
- Expertise in large scale fulfillment operations including employee management, warehouse management, and strategic labor planning
- Expertise in Fulfillment Strategy, Modern Logistics, and Technology
- Proficient in WMS technology, integrations, and fulfillment systems
- Proficient in NetSuite, NextGen, Microsoft 365 Products, SQL, Python, PowerBI, and VS Code
- Skilled in Project Management Tools: Microsoft Project, Asana, Mondaycom, Microsoft Planner, Microsoft Teams
- Extensive experience in eCommerce platforms: Amazon Vendor Central, Seller Central (FBA & FBM), Walmartcom, Shopify, WooCommerce, BigCommerce
- Possesses strong leadership capabilities, an excellent work ethic, and outstanding written and verbal communication skills
Certification
- CAPM (Certified Associate in Project Management)
- Issued by: Project Management Institute Credential ID: 3229298
References
References available upon request.
Timeline
Director of Operations
G10 Fulfillment, Inc.
06.2023 - Current
Senior Project Manager
Geneva Supply, Inc
06.2021 - 05.2023
Systems Engineer and Project Manager
Geneva Supply, Inc
02.2021 - 06.2021
Bachelor of Science - Business Administration
University of Wisconsin-Whitewater
CAPM Prep Course -
Project Management Institute
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