Connor Reed
Laramie,WY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Volunteer Art Assistant
Jackson Hole Center for the Arts
Jackson Hole, WY
10.2021 - 12.2021
- Understood and followed oral and written directions.
- Worked primarily with children and adults with mental illnesses
- assisted with art classes for schools
- Incorporated fine oils and acrylics to create custom paintings and murals.
- Adapted to established art style of studio for consistency and quality purposes.
Waiter
Millstone Pizza and Brewery
Powell, WY
04.2022 - 08.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Stocked server areas with supplies before, during and after shifts.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.`
- Reviewed daily specials, menu changes and service specifications.
- Collected tickets and followed proper cash-handling procedures.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Set up tables in between patrons to reduce wait times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Responded to ad hoc cleaning duties at end of shift.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Garnished dishes and beverages to serve visually appealing menu items.
Gallery Guard
Buffalo Bill Center Of The West
Cody, WY
06.2023 - 08.2024
- Greeted visitors, answered questions and provided directions.
- Conducted guided tours of museum exhibitions and collections.
- Explained the significance of artifacts to enhance visitor understanding.
- Provided information on upcoming events and special activities at the museum.
- Monitored visitors during their tour to ensure safety regulations were followed.
- Answered inquiries regarding museum policies, services, fees, hours of operation.
Education
Associate of Arts - Criminal Justice
Northwest College
Powell, WYSkills
- Relationship Building
- Customer Service and Rapport
- High Energy and Stamina
- Verbal and Written Communication
- Transactions and Cash Handling
- Team Player
- Cool Under Pressure
- Warm and Friendly
- Relationship Management
- Friendly and Outgoing
- Positive Attitude
- Flexible Schedule
- Public Speaking
- working with children
- verbal etiquette
- Emotional Awareness
Accomplishments
- Graduated at 17
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Speech and Debate all throughout High School
- Art Club all throughout High School
Timeline
Gallery Guard
Buffalo Bill Center Of The West
06.2023 - 08.2024
Waiter
Millstone Pizza and Brewery
04.2022 - 08.2023
Volunteer Art Assistant
Jackson Hole Center for the Arts
10.2021 - 12.2021
Associate of Arts - Criminal Justice
Northwest College
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