Enthusiastic and tech-savvy self-starter with a strong work ethic seeking a remote position. Known for adaptability and proactive problem-solving. Committed to delivering exceptional results and embracing challenges in a fast-paced online setting.
Hi, I’m
Chelsey Alberino
Medina,OH
Summary
Overview
9
years of professional experience
1
Certification
Work History
Gallery Guru (Self-Employed)Medina, OH
Virtual Assistant & Art Consultant
01.2024 - Current
Job overview
- Collaborate with artists to showcase and sell their artwork online.
- Manage social media accounts and marketing strategies to promote artists' work.
- Enhanced experience for prospective buyers through proactive assistance.
- Develop marketing materials and assist with online sales transactions.
- Evaluated industry trends to inform strategic decisions for artist growth.
- Created invoices and tracked payments received from customers.
- Managed customer inquiries through email and telephone communication.
C&D Landscaping, USA
Owner/Operator
04.2016 - Current
Job overview
- C&D Landscaping is known for providing comprehensive landscaping services.
- Delivered high-quality lawn care tailored to clients' unique needs.
- Tailored maintenance plans to meet clients' specific requirements.
- Focusing on customer satisfaction through eco-conscious methods.
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Yelp, Remote
Data Uploading Specialist
12.2021 - 10.2023
Job overview
- Verified and updated business listing details for accuracy and timeliness.
- I collaborated with cross-functional teams to enhance data quality, improve user experience, and maintain the integrity of the platform.
- Researched and analyzed customer feedback to identify areas of improvement.
- Provided technical support for customers in resolving complex issues.
Education
Valley Forge High SchoolParma, Ohio
High School Diploma from General Studies
04.2011
University Overview
- Relevant Coursework: AP English And Advanced Mathematics.
- Honor Roll.
- Extracurricular Activities: Volleyball Team Captain.
- GPA: 4.5
Cosmetology License
Normandy Vocational High School - Parma, Ohio
08/2009 - 05/2011
- Completed Vocational training in cosmetology.
- Passed the Ohio State Board exam and received my cosmetology license.
Skills
- Customer Relationship Building
- Goal-Oriented
- Stress Tolerance
- Customer acquisition strategies
- Account Management
- Customer Relationship Management
- Call Control
- Marketing
- Call center experience
- Relationship Building
Certification
Cosmetology License, Ohio State Board, 05/2009, 08/2011
Pronouns
Pronouns
She/Her/Her's
Volunteeringandleadership
Volunteeringandleadership
American Society for the Prevention of Cruelty to Animals, 05/2022, Present, Peer to Peer Fundraising, Medina, Ohio
Affiliations
Affiliations
- I volunteer at my local animal shelter and for my church's youth group.
- I am enrolled in painting courses to enhance my artistic skills.
- I am a mentor I serve as a youth group mentor at my church, providing guidance and support to young members.
Accomplishments
Accomplishments
- Entrepreneurial Leadership: Successfully founded and operate two businesses, C&D Landscaping and Gallery Guru, demonstrating strong business acumen and management skills.
- C&D Landscaping: Establish and manage a landscaping company, delivering high-quality services that resulted in a 98% increase in client satisfaction and retention over the span of 8 years.
- Gallery Guru: Created and launched a virtual assistant business dedicated to artists, where I developed a user-friendly website to showcase and sell their artwork. I successfully collaborate with artists, helping them increase their visibility and sales.
- Digital Marketing Expertise: Implemented effective marketing strategies for both businesses resulting in increased client inquiries, website traffic, and social media engagement.
- Client Relationship Management: Built strong relationships with clients and artists, leading to repeat business and referrals, and fostering a supportive community for emerging artists.
Languages
English
Professional
References
References
References available upon request.Timeline
Virtual Assistant & Art Consultant
Gallery Guru (Self-Employed)
01.2024 - Current
Data Uploading Specialist
Yelp
12.2021 - 10.2023
Owner/Operator
C&D Landscaping
04.2016 - Current
Valley Forge High School
High School Diploma from General Studies
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