Connor Rhine
Greeley,CO
Summary
Detail-oriented Quality Assurance Specialist with a proven track record in prioritization and multitasking, ensuring high standards in all aspects of work. Exceptional communication and organizational skills facilitate effective collaboration and problem-solving within teams. Committed to meticulous attention to detail in reviews and auditing procedures, consistently striving for excellence. Open to any roles that contribute to team success and operational efficiency.
Overview
10
10
years of professional experience
Work History
Quality Assurance
VetComm
Oceanside, CA
02.2025 - Current
- Educated veterans on terms and conditions, emphasizing assurance of money-back guarantee after two filing submissions.
- Facilitated discussions with veterans to clarify purchasing options and eliminate misconceptions about backend payment practices.
- Assisted in educating military personnel about affiliation with Department of Defense's SkillBridge program. Supported active military members in transitioning to civilian life through program resources. Provided information on available opportunities for skill development and employment.
- Facilitated scheduling of pre-claims appointments for veterans, ensuring alignment with their availability.
- Established customer support hotline to address inquiries and resolve issues promptly.
Overnight Manager/Dairy Manager
Safeway
Windsor, CO
06.2023 - 02.2025
- Managed department operations, including scheduling and supervising staff to ensure productivity goals were met.
- Oversaw inventory management, including ordering special items based on weekly promotions and customer requests.
- Monitored product quality by addressing expired or damaged items using inventory tracking systems.
- Independently handled back stock and ensured timely restocking, especially during high-demand periods.
- Transitioned from Overnight Manager role, where I led night crew operations, monitored truck schedules, and maintained team efficiency.
- Performed bookkeeping duties to maintain precise financial records for daily transactions some days out of the week
Overnight Stocker/Personal Shopper
Meijer
Canton, OH
09.2022 - 05.2023
- Oversaw inventory replenishment and ensured aisles remained orderly and visually appealing to enhance customer experience.
- Coordinated with team members to ensure timely completion of stocking tasks while supporting other departments, including frozen foods.
- Shifted to day shift to enhance efficiency in managing personal shopping for online customer orders.
- Designated as primary customer-facing representative for curbside pickup, leveraging exceptional communication and interpersonal skills.
Overnight stocker/Center Store Merchandiser
Buehlers
Medina, OH
01.2018 - 09.2022
- Oversaw overnight stocking operations with minimal supervision, ensuring shelves remained fully stocked and organized.
- Assumed additional responsibilities as center store merchandiser, implementing display setups and coordinating weekly end cap adjustments to align with promotional strategies.
- Managed inventory ordering for night crew, utilizing computer systems to monitor order status and delivery schedules.
- Utilized strong organizational and time-management abilities to enhance efficiency across both store locations in Medina, Ohio.
- Facilitated effective communication to address customer questions and enhance satisfaction.
Stocker/ Night Shift Closer
Miller Brothers
Lodi, OH
07.2016 - 12.2017
- Executed stocking and organization of grocery aisles to enhance customer shopping experience.
- Elevated to closing shift associate, overseeing company finances, including cash drawer reconciliation, lottery sales management, and nighttime fuel operations security.
- Exhibited reliability and integrity in overseeing essential end-of-day operations.
Education
High School Degree -
Cloverleaf High School
Lodi, Ohio01-2016
Skills
- I'm organized, reliable, and great at managing my time I work well on my own and don't need a lot of supervision to stay on track I'm technologically competent and comfortable with tools like CRMs, which I've picked up from family members working remotely I'm quick to learn new things and always try to go the extra mile I'm also great with people and always aim to give customers the best experience possible With my time spent in management, I also became proficient with de-escalating situations Building strong relationships and making sure customer's needs are met is a top priority for me I'm determined to build a successful career, and I'd love the chance to bring my skills to your team
Accomplishments
- Collaborated with team of 10 individuals in the development of a Quality Assurance call log tracker to help track the time of our calls, wether it was financing payment or debit/credit card payments.
- Achieved Presidents Club winner by completing Quality Assurance calls with accuracy and efficiency.
- Got promoted to Center Store Merchandiser at Buehler's
Timeline
Quality Assurance
VetComm
02.2025 - Current
Overnight Manager/Dairy Manager
Safeway
06.2023 - 02.2025
Overnight Stocker/Personal Shopper
Meijer
09.2022 - 05.2023
Overnight stocker/Center Store Merchandiser
Buehlers
01.2018 - 09.2022
Stocker/ Night Shift Closer
Miller Brothers
07.2016 - 12.2017
High School Degree -
Cloverleaf High School
Areas of Expertise
I have strong time management skills and maintain a structured, consistent schedule while remaining adaptable to changing priorities. If given the opportunity to work remotely with your company, I'm fully committed to contributing wherever I'm needed—whether that involves customer service, finance, or other areas. With the proper training, I'm confident in my ability to excel and deliver high-quality results in any role.