Connor Schwagerl
Carbones Pizza
New Brighton,MN
1
Certification
5
years of professional experience
Results-driven Assistant Manager experienced in supervising operations and training staff. Resolved customer inquiries effectively, fostering a collaborative team environment and enhancing customer satisfaction. Focused on improving dining experiences through strong decision-making and effective task delegation.
Work History
Assistant Manager
4 Years 11 Months- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Resolved customer inquiries and complaints, enhancing overall dining experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Managed guest relations to ensure positive dining experiences by engaging diners, resolving complaints promptly, and maintaining hospitality standards.
- Supported operational coverage by sustaining ability to stand for extended shifts while working flexible schedules, including nights, weekends, and holidays.
- Accelerated the integration and productivity of six new team members, ensuring seamless onboarding and rapid skill development.
Education
High School Diploma
Skills
Retail operations
Customer service
Team delegation
Staff training
Time management
Decision-making
Problem-solving
Certification
- Currently attending the bartending training classes from the Minnesota School of Bartending.
Timeline
Assistant Manager
Carbones Pizza
11.2021 - CurrentRead More
Irondale
High School Diploma
Read More