Connor Shea
Cullowhee,NC
Summary
Seeking a full-time job as a Police Officer with the Olathe Police Department using specific skills such as knowledge in criminal law, active listening, and relationship building within a community.
Overview
1
1
year of professional experience
Work History
Server
Balsam Mountain Preserve
04.2023 - Current
- Cultivated warm relationships with club members and regular customers.
- Utilized active listening to take orders and deal with any issues that arose.
- Resolved guest and member complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Golf Cart Attendant
Balsam Mountain Preserve
04.2022 - 11.2022
- Organized and arranged golfers' tee times to keep course activities running smoothly.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Built and established positive relationships with patrons, team members and supervisors
- Delivered information and details of interest about facility to visitors
Education
Bachelor of Science - Criminal Justice
Western Carolina University
Cullowhee, NC05.2024
Skills
- Basic Knowledge of Criminal Law
- Communication Skills and Relationship Building
- Active Listening to Handle Complaints and Issues
- Understanding of Criminal Correctional Process
- Conflict Resolution Tactics
- Critical Thinking
Timeline
Server
Balsam Mountain Preserve
04.2023 - Current
Golf Cart Attendant
Balsam Mountain Preserve
04.2022 - 11.2022
Bachelor of Science - Criminal Justice
Western Carolina University
Similar Profiles
Jada BanksJada Banks
Fine Dining Server at Balsam Mountain PreserveFine Dining Server at Balsam Mountain Preserve
Matthew SimmonsMatthew Simmons
Driver, Warehouse at Johnstone Supply, The Balsam GroupDriver, Warehouse at Johnstone Supply, The Balsam Group
RAWAN HASSOUNRAWAN HASSOUN
Medical Assistant at Balsam Amman Center for Beauty and LaserMedical Assistant at Balsam Amman Center for Beauty and Laser
Logan KooymanLogan Kooyman
Deli Team Lead at Food LionDeli Team Lead at Food Lion
Seraphim CassSeraphim Cass
Media Center Teacher Assistant at Jackson County Public SchoolsMedia Center Teacher Assistant at Jackson County Public Schools