Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Accomplishments
References
Timeline
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Connor Shelor

Wilmington,NC

Summary

Results-driven leader with a strong track record in motivating teams to achieve operational excellence and exceed sales targets. Expertise in delivering exceptional customer service that enhances loyalty and satisfaction. Proven ability to train and develop team members, fostering a collaborative and positive work environment. Skilled in effectively resolving customer complaints and maintaining high service standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Apprentice

C-Store Services
Garner, North Carolina
06.2025 - 08.2025
  • Managed end-to-end construction of gas stations, ensuring timely project delivery and adherence to budgets.
  • Coordinated with architects, engineers, and contractors to align project goals and processes.
  • Oversaw procurement of materials, permit acquisition, inspections, and quality control measures.
  • Ensured compliance with local, state, and federal regulations, including EPA requirements and fire codes.
  • Conducted site visits to supervise on-site activities, enhancing safety and operational efficiency.
  • Collaborated with utility companies for prompt installation of essential services such as electricity and water.
  • Identified risks and resolved issues proactively to maintain project timelines and deliverables.

Shift Leader

Chick-fil-A
Wilmington, NC
08.2023 - 11.2024
  • Trained new employees in job duties, safety procedures, and company policies.
  • Managed store closing and opening procedures to ensure safety and security.
  • Assisted customers with inquiries, orders, and complaints in a timely manner.
  • Held team members accountable during shifts by effectively coaching to improve performance.
  • Maintained clean and secure operating environment, driving safety and well-being of employees on shift.
  • Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints.

Cart Staff

Wildwood Greens
Wilmington, NC
11.2022 - 07.2023
  • Exhibited strong interpersonal skills when interacting with guests, providing information on courses and facilities.
  • Displayed proficiency in troubleshooting and resolving mechanical issues with golf carts.
  • Used effective communication techniques to coordinate transportation requests between staff members and guests.

Kitchen Manager

Nancy's Pizza
Raleigh, NC
09.2020 - 06.2022
  • Trained new staff in kitchen operations, procedures, and food prep standards.
  • Maintained accurate inventory of all food items, supplies, and equipment to ensure efficient operations.
  • Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.
  • Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment.
  • Verified daily prep lists to confirm the correct amount of prepared products.

Education

Bachelor of Science - Economics

University of North Carolina Wilmington
Wilmington, NC
05-2026

Associate of Arts -

Cape Fear Community College
Wilmington, NC
07.2024

AA Program -

Wake Technical Community College
Raleigh, NC
07.2023

High School Diploma -

Sanderson High School
Raleigh, NC
05.2022

Skills

  • Positive attitude
  • Team leadership
  • Project management
  • Customer service
  • Time management
  • Client relationship building
  • Team motivation
  • Team supervision
  • Strong verbal and written communication
  • Professional appearance

Certification

  • Microsoft Word Certification
  • PowerPoint Certification
  • ServSafe Certification

Languages

English
Native/ Bilingual
French
Limited
Spanish
Limited

Accomplishments

  • CFCC 2024 Spring/Summer - Dean's List
  • UNCW Spring 2025 - Dean's List

References

References available upon request.

Timeline

Service Apprentice

C-Store Services
06.2025 - 08.2025

Shift Leader

Chick-fil-A
08.2023 - 11.2024

Cart Staff

Wildwood Greens
11.2022 - 07.2023

Kitchen Manager

Nancy's Pizza
09.2020 - 06.2022

Bachelor of Science - Economics

University of North Carolina Wilmington

Associate of Arts -

Cape Fear Community College

AA Program -

Wake Technical Community College

High School Diploma -

Sanderson High School

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