Connor Smith

• Worked on-site at radio station events ensuring the client's needs were met as well as taking over the radio station's social media in order to promote what the client requested
• Worked closely with the sales and served as a liaison between the sales staff and clients
• Assists the marketing departments with activities to promote the stations, clients, events, and needs of the market president
• performed office administrative tasks on a daily basis ensuring that our client's needs are met
• ensured that the various radio stations' websites were updated with current information
• Trained new hires

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Explained menu items and suggested appropriate options for food allergy concerns.

Participated in party supply rental company's largest event of the year, the PGA's U.S. Open in Boston. Assisted with product delivery, prepared and loaded supplies in Maryland before traveling with team to Boston. Prepared course and entertainment pavilions, following strict safety standards. Collaborated with onsite employees as well as other vendors to ensure the job went smoothly.

Facilitated the transport of party rental supplies to clients all over the area.

• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.