Connor Stanton
Anchorage,AK
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager/Medical Device Specialist
Arthrex/Summit Surgical
2023.05 - Current
- Serve as the account manager for Mat-Su Regional Hospital and Surgery Center of Wasilla, overseeing all aspects of product sales, client relationships, and contract negotiation
- Demonstrated expertise in inventory management and utilization tracking, ensuring optimal stock levels and timely product availability
- Collaborate with billing teams and effectively communicate with hospital managers to negotiate pricing.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Product Education Leader
Arthrex/Summit Surgical
2023.08 - 2023.08
- Led educational sessions and effectively conveyed knowledge about Arthrex products and their applications in orthopedic surgery
- Orchestrated live cadaver demonstrations to showcase Arthrex product techniques, providing practical insights into their use and benefits
- Trained more than 50 orthopedic residents during the conference, ensuring a high level of understanding and competence in utilizing Arthrex products.
Medical Device Sales Representative
Arthrex/Summit Surgical
2022.08 - 2023.05
- Engage in proactive discussions with healthcare professionals concerning cutting-edge technologies and products aimed at enhancing patient outcomes
- Demonstrate proficiency in inventory management and utilization tracking
- Collaborate with billing teams and effectively communicate with hospital managers regarding pricing and the procurement of state-of-the-art medical equipment
- Foster productive interactions with the sales team to achieve and exceed sales quotas and objectives.
Pharmacy Technician
Fred Meyer Pharmacy
2018.02 - 2022.07
- Proficiently processed prescriptions, engaging in informative discussions with customers about their medications to ensure optimal understanding and adherence
- Facilitated seamless communication with medical offices to verify and clarify prescriptions
- Proactively managed drug inventory by efficiently placing and tracking orders
- Delivered exceptional customer service to a high volume of 200-300 clients daily, fostering strong rapport and satisfaction.
Firefighter/EMT
University of Fairbanks Fire Department
2015.08 - 2016.03
- Provided exceptional patient care under high-pressure conditions, assuming the role of Incident Commander during multiple emergency scenarios to effectively manage and coordinate response efforts
- Graduated at the top of fire academy class at University of Fairbanks Fire Department.
Education
Master of Business Administration -
Louisiana State University
10.2024
Bachelor of Science in Health Science -
University of Alaska Anchorage
12.2021
Skills
- Project Management
- Data Analytics
- Contract Negotiation
- Client Relationship Management
- Account Management
- Business Development
- Teamwork and Collaboration
- Client Relations
- Customer Service
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Training - Designed and executed training for company sales team, increasing employee productivity and product knowledge.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Business Development: - Developed strong relationships that contributed to a major growth in sales.
Certification
- Distal Extremities Technology Specialist Certification
- Google Foundations of Data Analysis Certification
- Tourism - Marketing and Promotions Certification
Timeline
Product Education Leader
Arthrex/Summit Surgical
2023.08 - 2023.08
Account Manager/Medical Device Specialist
Arthrex/Summit Surgical
2023.05 - Current
Medical Device Sales Representative
Arthrex/Summit Surgical
2022.08 - 2023.05
Pharmacy Technician
Fred Meyer Pharmacy
2018.02 - 2022.07
Firefighter/EMT
University of Fairbanks Fire Department
2015.08 - 2016.03
Master of Business Administration -
Louisiana State University
Bachelor of Science in Health Science -
University of Alaska Anchorage
- Distal Extremities Technology Specialist Certification
- Google Foundations of Data Analysis Certification
- Tourism - Marketing and Promotions Certification
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