Connor Strackeljahn
Edwardsville,IL
Summary
Hardworking leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Manager
Freddy's Frozen Custard & Steakburgers
Edwardsville, IL
10.2022 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Delegated work to staff, setting priorities and goals.
- Trusted with opening and closing the store, often by myself
Cashier Team Lead
IGA Supermarket
Millstadt, IL
08.2020 - 06.2023
- Developed strong working relationships with team members to foster collaboration.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Excelled in customer service.
Education
High School Diploma -
New Athens High School
New Athens05-2022
Associate of Science - Civil Engineering
Sothern Illinois University Edwardsville
Edwardsville, ILSkills
- Hardworking
- Goal Driven
- Business Administration
- Staff Development
- Workforce Management
- Performance Management
- Financial Management
- Performance Evaluations
Accomplishments
- High School Salutatorian (3.91 unweighted GPA)
- Current College GPA - 3.1
References
References available upon request.
Timeline
Manager
Freddy's Frozen Custard & Steakburgers
10.2022 - Current
Cashier Team Lead
IGA Supermarket
08.2020 - 06.2023
High School Diploma -
New Athens High School
Associate of Science - Civil Engineering
Sothern Illinois University Edwardsville
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