Connor Sweeney
San Tan Valley,AZ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sweeney’s gym
Milwaukee, Wisconsin
10.2022 - 11.2024
- - Supervised a team of 5+ staff, ensuring top-tier customer service and operational efficiency, increasing member satisfaction.
- - Managed scheduling, inventory, and facility maintenance, reducing downtime and optimizing daily workflows.
- - Implemented staff training programs that improved team performance and reduced turnover.
- - Assisted in marketing initiatives, driving a 15% increase in membership sign-ups through promotions and community outreach.
Owner
Sweeney’s detailing
Franklin, Wisconsin
02.2019 - 11.2024
- - Founded and grew a vehicle detailing business, serving 20+ clients monthly through personalized service and attention to detail.- Managed all aspects of operations, including marketing, scheduling, and finances, achieving a 30% revenue increase within the first year.- Built a loyal customer base by delivering consistent quality, earning a reputation for reliability and professionalism.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Analyzed industry trends to develop competitive strategies.
Porter
Accutrans Group
Milwaukee, WI
10.2022 - 02.2023
- Maintained and prepared a fleet of luxury buses, ensuring pristine condition for high-end clients, resulting in consistent 5-star feedback.
- Coordinated with chauffeurs and dispatch to meet tight schedules, improving on-time departures
- Conducted thorough inspections and minor upkeep, enhancing vehicle reliability and client safety.
Education
High School Diploma -
Franklin High School
Franklin, Wisconsin03-2024
Skills
- Team supervision
- Customer service
- Staff training
- Inventory management
- Operational efficiency
- Marketing strategies
- Financial management
- Schedule coordination
- Problem solving
- Effective communication
- Client relationship management
- Time management
- Business analysis
- Business intelligence
- Money handling
- Recruitment and hiring
- Strategic thinking
- Vendor relationship management
- Process improvement
- Performance evaluation
- Team development
- Employee supervision
- Goal setting
- Multitasking
- Problem-solving abilities
- Team motivation
- Problem resolution
- Customer relationship management (CRM)
- Sales growth
- Decision-making
- Relationship building
- Team leadership
- Interpersonal relations
- Task delegation
- Employee engagement
- Employee scheduling
- Preventive Maintenance
- Positive attitude
- Scheduling and coordinating
- Documentation and reporting
- Reliability
- Shift scheduling
- Professional and courteous
- Continuous improvement
Languages
English
Native/ Bilingual
Affiliations
- In my personal time, I maintain an active and well-rounded lifestyle that reflects my discipline and enthusiasm. I regularly play pickleball, enjoying the strategic gameplay and teamwork it fosters. Golf provides a blend of precision and patience, honing my focus while offering opportunities to connect with others. Gardening allows me to cultivate creativity and persistence, as I design and nurture vibrant outdoor spaces. Additionally, I prioritize fitness through consistent workouts, including strength training and cardio, which enhance my energy and resilience.
References
References available upon request.
Timeline
Assistant Manager
Sweeney’s gym
10.2022 - 11.2024
Porter
Accutrans Group
10.2022 - 02.2023
Owner
Sweeney’s detailing
02.2019 - 11.2024
High School Diploma -
Franklin High School