Connor Warnke
Waterford,WI
Summary
Diplomatic customer service professional skilled in analyzing and resolving customer requests. Proficient in documenting concerns and maintaining product knowledge. Recognized for excellent communication and positive customer feedback.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The Home Depot Inc
Mukwonago, WI
05.2022 - Current
- Delivered accurate product and service details during customer interactions
- Guided customers in choosing products, placing orders, and handling billing
- Handled service inquiries efficiently through multiple communication channels
Stocking Lead
Walmart
Burlington, WI
05.2020 - 10.2021
- Coordinated stock activities ensuring orders were filled on time
- Optimized task distribution by leveraging individual strengths
- Resolved customer complaints regarding stock issues in a prompt manner
Education
Bachelor of Science - Psychology
Southeast Missouri State University
Cape Girardeau, MO05-2025
High School Diploma -
Waterford Union High School
Waterford, WI05-2021
Skills
- Product Knowledge
- Scheduling
- Complaint resolution
- Training development aptitude
- Data Collection
- Mediation Techniques
- Dispute management
- Reading Comprehension
- Effective Communication
- Professionalism
- Interpersonal Skills
- Cultural Sensitivity
Affiliations
- Student Government Association: Undergraduate Senator (October 2024 – Present)
- Greek Life Sexual Assault Awareness Organization: Iota Chi (September 2024 – Present)
- Sigma Chi Fraternity: President (November 2023 – November 2024)
- Southeast Missouri Greek Week Board: Philanthropy Coordinator (July 2023 – April 2024)
- Sigma Chi Fraternity: Vice President (March 2023 – November 2023)
- Sigma Chi Fraternity: Greek Week Chair (January 2023 – April 2023)
- Sigma Chi Fraternity: Risk Management Chair (November 2022 – March 2023)
Accomplishments
- Sigma Chi Fraternity Scholarship (Fall 2024)
- Sigma Chi Fraternity: Sig of the Year (Spring 2024)
- Sigma Chi Fraternity: Junior of the Year (Spring 2024)
- Sigma Chi Fraternity: Terry Crader Memorial Award (Officer of the Year) (Spring 2024)
Certification
- Transformational Leadership Workshop Certification (Summer 2024)
Timeline
Customer Service Representative
The Home Depot Inc
05.2022 - Current
Stocking Lead
Walmart
05.2020 - 10.2021
Bachelor of Science - Psychology
Southeast Missouri State University
High School Diploma -
Waterford Union High School
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