Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Wilson

Tulsa,OK

Summary

I am a driven professional with a solid background in customer service and operational efficiency, as demonstrated during my tenure at Freedom Car Wash. In this role, I excelled in hospitality service, where I consistently delivered exceptional experiences that not only met but exceeded customer expectations. My expertise in supply restocking played a key role in enhancing overall customer satisfaction by ensuring that services were always fully stocked and readily available, resulting in a smoother workflow and reduced wait times. I have a proven ability to approach challenges with effective problem-solving techniques, collaborating closely with team members to foster a harmonious workplace. This teamwork significantly contributed to operational success while working as a In-Shop/Driver, as we collectively improved service delivery and efficiency. My friendly demeanor, combined with my organizational skills, allowed me to build strong rapport with customers, enhancing their experience and promoting a welcoming environment. With excellent customer service skills, I am committed to creating positive interactions that drive loyalty and repeat business, making me a valuable asset to any organization.

Overview

2
2
years of professional experience

Work History

Usher

Tulsa Theater
04.2023 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.

In-Shop Employee/Driver

Jimmy John's
04.2023 - 05.2024
  • Completed daily tasks accurately and on-time to support shop needs.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked incoming orders and organized new stock.
  • Greeted customers entering store and offered assistance with requirements.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Car Wash Attendant

Freedom Car Wash
05.2022 - 01.2023
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.

Education

Associate of Science - Pre-Med

Tulsa Community College
Tulsa, OK
05.2025

High School Diploma -

Jenks High School
Jenks, OK
05.2022

Skills

  • Hospitality service expertise
  • Supply Restocking
  • Problem-Solving
  • Following Instructions
  • Attention to Detail
  • Teamwork and Collaboration

Timeline

Usher

Tulsa Theater
04.2023 - Current

In-Shop Employee/Driver

Jimmy John's
04.2023 - 05.2024

Car Wash Attendant

Freedom Car Wash
05.2022 - 01.2023

Associate of Science - Pre-Med

Tulsa Community College

High School Diploma -

Jenks High School
Connor Wilson