Connor Woods
Murrieta,CA
Summary
Driven and customer-focused professional with a proven track record at K1 Speed, enhancing customer satisfaction and loyalty through exceptional service and efficient problem-solving. Skilled in cash handling and customer assistance, I excel in fast-paced environments, ensuring operational excellence and team performance. My dedication to work ethic and integrity has significantly contributed to business success.
Overview
3
3
years of professional experience
Work History
Cashier/Track Operator
K1 Speed
03.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier Assistant Manager
Buchanan Student Store
08.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
- Managed employee scheduling effectively, optimizing staff coverage during peak periods while maintaining budgetary guidelines.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Buchanan High School
Clovis, CA05.2023
No Degree - Religious Education
World Harvest Bible Training Center
Murrieta, CA05.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Basic Math Competence
- Product restocking
Timeline
Cashier/Track Operator
K1 Speed
03.2023 - 08.2024
Cashier Assistant Manager
Buchanan Student Store
08.2021 - 06.2023
High School Diploma -
Buchanan High School
No Degree - Religious Education
World Harvest Bible Training Center
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