Connor R. Cain
Pittsburgh,PA
Summary
Dynamic professional with a proven track record at Siemens Innomotics, specializing in order management and process improvement. Excelled in cross-departmental collaboration and system optimization, enhancing operational efficiency. Skilled in SAP Financial Software, Microsoft Suite, and keen at analytical problem-solving. Demonstrated ability to streamline workflows and improve system functionality, ensuring high-quality project delivery and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Order Controller & Automation Expert
Siemens - Innomotics
08.2024 - 02.2025
- Successfully managed and organized the monthly generation of projected orders, ensuring timely and accurate forecasting.
- Updated and streamlined outdated procedures and software instructions, aligning them with the latest software version for enhanced operational efficiency.
- Partnered with department heads to identify and implement solutions to preexisting software challenges, improving overall system functionality.
- Created, modified, booked, and billed orders for large and medium voltage motors using SAP, ensuring seamless order fulfillment from start to finish.
- Completed financial calculations and prepared supporting documentation for customer and company records, ensuring accuracy and compliance.
- Maintained effective relationships with procurement, order controlling, and project management teams, facilitating smooth workflows and resolving issues promptly.
- Closed and archived over 1,800 orders that were causing system errors, freeing up storage space and improving system performance.
Freelance IT Technician
Self-Employed
05.2023 - 08.2024
- Managed and supported roughly 100 end-users in total.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems and applications.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Sales Associate
Dollar General
03.2020 - 09.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Science - Cybersecurity And IT Support Specialist
Community College of Allegheny County
Pittsburgh, PA05.2023
No Degree - Information Technology
Pittsburgh Technical College
Oakdale, PAHigh School Diploma -
Hillcrest Christian Academy
Bethel Park, PA05.2020
Skills
- Microsoft Hyper-V Server
- Configuration and Management of Microsoft Windows Firewalls
- Networking: Configuration, installation and maintenance of Cisco routers and switches
- Systems hardware maintenance and administration
- Wireshark Software for Network Protocol Analysis
- Microsoft Office: Installation and configuration of Word, Outlook, PowerPoint, Excel, and Visio Functional knowledge of use of each subsystem
- Linux System Monitoring
- SAP Financial Software
- PowerBI Software Solutions
- Financial statements expertise
- Internal EHS Certification
- OSHA Certified (c2018)
Timeline
Order Controller & Automation Expert
Siemens - Innomotics
08.2024 - 02.2025
Freelance IT Technician
Self-Employed
05.2023 - 08.2024
Sales Associate
Dollar General
03.2020 - 09.2020
Associate of Science - Cybersecurity And IT Support Specialist
Community College of Allegheny County
High School Diploma -
Hillcrest Christian Academy
No Degree - Information Technology
Pittsburgh Technical College
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