Summary
Overview
Work History
Education
Skills
Timeline
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Connor R. Cain

Pittsburgh,PA

Summary

Dynamic professional with a proven track record at Siemens Innomotics, specializing in order management and process improvement. Excelled in cross-departmental collaboration and system optimization, enhancing operational efficiency. Skilled in SAP Financial Software, Microsoft Suite, and keen at analytical problem-solving. Demonstrated ability to streamline workflows and improve system functionality, ensuring high-quality project delivery and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Order Controller & Automation Expert

Siemens - Innomotics
08.2024 - 02.2025
  • Successfully managed and organized the monthly generation of projected orders, ensuring timely and accurate forecasting.
  • Updated and streamlined outdated procedures and software instructions, aligning them with the latest software version for enhanced operational efficiency.
  • Partnered with department heads to identify and implement solutions to preexisting software challenges, improving overall system functionality.
  • Created, modified, booked, and billed orders for large and medium voltage motors using SAP, ensuring seamless order fulfillment from start to finish.
  • Completed financial calculations and prepared supporting documentation for customer and company records, ensuring accuracy and compliance.
  • Maintained effective relationships with procurement, order controlling, and project management teams, facilitating smooth workflows and resolving issues promptly.
  • Closed and archived over 1,800 orders that were causing system errors, freeing up storage space and improving system performance.


Freelance IT Technician

Self-Employed
05.2023 - 08.2024
  • Managed and supported roughly 100 end-users in total.
  • Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Researched and identified solutions to technical problems.
  • Installed and configured operating systems and applications.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Sales Associate

Dollar General
03.2020 - 09.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Associate of Science - Cybersecurity And IT Support Specialist

Community College of Allegheny County
Pittsburgh, PA
05.2023

No Degree - Information Technology

Pittsburgh Technical College
Oakdale, PA

High School Diploma -

Hillcrest Christian Academy
Bethel Park, PA
05.2020

Skills

  • Microsoft Hyper-V Server
  • Configuration and Management of Microsoft Windows Firewalls
  • Networking: Configuration, installation and maintenance of Cisco routers and switches
  • Systems hardware maintenance and administration
  • Wireshark Software for Network Protocol Analysis
  • Microsoft Office: Installation and configuration of Word, Outlook, PowerPoint, Excel, and Visio Functional knowledge of use of each subsystem
  • Linux System Monitoring
  • SAP Financial Software
  • PowerBI Software Solutions
  • Financial statements expertise
  • Internal EHS Certification
  • OSHA Certified (c2018)

Timeline

Order Controller & Automation Expert

Siemens - Innomotics
08.2024 - 02.2025

Freelance IT Technician

Self-Employed
05.2023 - 08.2024

Sales Associate

Dollar General
03.2020 - 09.2020

Associate of Science - Cybersecurity And IT Support Specialist

Community College of Allegheny County

High School Diploma -

Hillcrest Christian Academy

No Degree - Information Technology

Pittsburgh Technical College
Connor R. Cain