Conor Burke
Chicago,IL
Summary
Experienced in cultivating strong partnerships, maintaining valuable accounts, and driving revenue growth. Strategic mindset centered around customer relationship management and product management, enabling the development and execution of successful strategies. Solid background in management and marketing leadership, well-equipped to drive business success and deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Assistant Pool Manager
Soho House Chicago
04.2025 - Current
- Supervised daily pool operations maintaining compliance with food and beverage standards and goals
- Enhanced guest experience by swiftly resolving conflicts between patrons while maintaining a professional demeanor.
- Assisted in the development of staff schedules for support staff to optimize operational efficiency.
- Trained and mentored staff on customer service protocols and pool procedures while conducting regular inspections of facilities.
- Participated in regular team meetings to review safety procedures, discuss performance goals, and maintain clear communication among staff members.
Sales Coordinator
Rex Electric & Technologies
03.2024 - 04.2025
- Utilized Salesforce to track ongoing projects, record essential data, and provide updates while acting as a liaison between management and estimators
- Engaged in demolitions, remodels, new constructions, and multi-unit residential developments focusing on minority and union affiliations with clients from industries such as banking, retail, restaurants, and hospitality
- Oversaw bid traffic via email and telephone and assigned opportunities to the most viable estimators and managers to help win bids worth over $100,000,000 through the year
- Conducted daily meetings to discuss current workloads, ensuring deadlines are met and future work is assigned and conducted in a timely manner while reaching financial goals
Office Manager
McNea & Sons Construction
05.2023 - 03.2024
- Worked closely with Director of Operations day to day overseeing a staff of 3-6 employees
- Completed and filed info-sheets, waivers, and invoices for 15+ multi-unit construction projects and luxury homes
- Received and delivered orders to active work sites throughout Chicago
- Compiled bid lists and conditions of active development projects valued at over $5,000,000 after completion
Assistant Manager
Bandanas BBQ
07.2021 - 04.2023
- Led team to enhance operational efficiency, resulting in improved service delivery.
- Streamlined inventory management processes, reducing discrepancies and optimizing stock levels.
- Developed training programs to elevate staff performance and ensure compliance with company standards.
- Coordinated cross-departmental communication to align project objectives and improve collaboration.
Server Shift Leader
Levy Restaurants
06.2019 - 07.2021
- Conducted meetings with management to discuss operational issues and develop ways to improve services (Boosted drink sales by 30% from June 2020-July 2021 during company competition)
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers
Logistics Processor
Nordstrom
06.2017 - 06.2019
- Implemented systems and procedures for accurate data collection and reporting
- Monitored inbound and outbound freight operations to establish timely delivery of packages
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations (Helped managers train 10+ onboarding seasonal hires during May-July of 2018)
Education
Bachelor's of Science - Management, Marketing
Southern Illinois University
Carbondale, IL05.2023
Skills
- Data entry
- Risk analysis
- Vendor negotiations
- Customer communication
- Quality assurance
- Budgeting
- Time management
- Team collaboration
- Database maintenance
- Goals and performance
- Salesforce
- Microsoft Excel
- Microsoft Word
- Adobe Acrobat
Timeline
Assistant Pool Manager
Soho House Chicago
04.2025 - Current
Sales Coordinator
Rex Electric & Technologies
03.2024 - 04.2025
Office Manager
McNea & Sons Construction
05.2023 - 03.2024
Assistant Manager
Bandanas BBQ
07.2021 - 04.2023
Server Shift Leader
Levy Restaurants
06.2019 - 07.2021
Logistics Processor
Nordstrom
06.2017 - 06.2019
Bachelor's of Science - Management, Marketing
Southern Illinois University