Creative, team-oriented, ambitious and hard working student anticipating graduation in December 2024. Seeking a summer internship where I can grow my skills, while gaining valuable insights in the sports management and entertainment field.
Overview
4
4
years of professional experience
Work History
Client Service Representative - Intern
Charles Schwab & Company
Austin, TX
06.2023 - 08.2023
Collaborated as a member of a top tier team and was chosen as lead presenter in "Business Challenge Summit" to senior Schwab Leaders.
Improved client relationships through exceptional customer service via inbound calls. Effectively educated clients on Schwab products and services.
Expanded knowledge by engaging in roundtable discussions with leaders and explored various Schwab departments.
Established valuable professional connections by engaging with managers and professionals through proactive networking efforts.
Delivery Driver
DoorDash
Columbus, OH
09.2020 - 06.2023
Developing time management, customer service and budgeting skills.
Choose the best routes in accordance with delivery instructions to meet tight deadlines.
Review orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Real Estate Assistant
Exp Realty
Westerville, OH
04.2021 - 08.2021
Assisted and shadowed agents to learn the sales process.
Kept open houses tidy and presentable.
Began coursework to obtain Realtor License.
Host/Lead Busser
Mellow Mushroom Pizza Bakers
New Albany, OH
08.2019 - 08.2020
Went above and beyond expectations by helping with various tasks to support teammates and provide great customer service.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Cleared tables to maintain high turnover rate and minimize wait times, ensuring customer satisfaction.
Education
Bachelor of Arts - Journalism and Communications
Ohio State University
Columbus, OH
12.2024
High School Diploma -
New Albany High School
05.2020
Skills
Team Player
Self-Motivated
Networking and Building Relationships
Communication - Verbal and Written
Time Management
Customer Service and Problem Resolution
Timeline
Client Service Representative - Intern
Charles Schwab & Company
06.2023 - 08.2023
Real Estate Assistant
Exp Realty
04.2021 - 08.2021
Delivery Driver
DoorDash
09.2020 - 06.2023
Host/Lead Busser
Mellow Mushroom Pizza Bakers
08.2019 - 08.2020
Bachelor of Arts - Journalism and Communications
Ohio State University
High School Diploma -
New Albany High School
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