Summary
Overview
Work History
Education
Skills
Software
Interests
Hobbies
Timeline
Generic

Conor Rodgers

Falls Church,Virginia

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. These skills are widely applicable to many fields of service where customers are at the forefront, and selling is a priority. I am used to negotiating for higher prices from my guests along with calmly approaching mistakes and negative attitudes from guests in a professional manner. Takes pride in his work and is highly passionate about whatever field they have immersed themselves in, doing research to increase their knowledge base of their industry in their free time.

Overview

8
8
years of professional experience

Work History

Server

Chuy's
06.2017 - Current
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Science - Liberal Studies in Business

Johnson & Wales University
Providence, RI
06-2023

Skills

  • Team collaboration
  • Calm demeanor
  • Upselling techniques
  • Strong work ethic
  • Professional appearance
  • Hospitality service expertise
  • Positive and professional
  • Guest relations management
  • Sales techniques
  • Service prioritization

Software

Excel

HRIS

POS

Word

Interests

In my free time I love to go hiking or backpacking, take my girlfriend on dates, or write short stories

Hobbies

I love to go hiking and backpacking, writing short stories, watching hockey, baking and pastry, as well as cooking.

Timeline

Server

Chuy's
06.2017 - Current

Bachelor of Science - Liberal Studies in Business

Johnson & Wales University
Conor Rodgers