Open To Work
Consepcion Molina
Maximus (via Rose International)
Plainfield,Indiana
Bilingual (English/Spanish) claims and operations support specialist with proven experience in Medicaid documentation, insurance verification, and high-volume intake. Detail-oriented and compliance-focused, skilled in CRM documentation, accurate data entry, and operational coordination. Reliable collaborator who communicates clearly to resolve cases efficiently and maintain documentation integrity.
2
Languages
7
years of professional experience
Work History
Patient Intake Representative
11 Months
Maximus (via Rose International) - Plainfield | 09.2025 - Current
- Managed claims-related case inquiries, verified eligibility information, and maintained accurate documentation.
- Reviewed Medicaid documentation and policy information to ensure compliance.
- Maintained detailed CRM records and case updates while adhering to operational procedures and documentation standards.
- Supported high-volume workflow environments while maintaining professionalism, organization, and data integrity.
Claims Representative
4 Months
Sutherland - Plainfield | 04.2025 - 08.2025
- Coordinated resolution of billing discrepancies, claims inquiries, and account issues while maintaining accurate case documentation.
- Tracked claim-related issues from intake through resolution to support timely processing and accuracy.
- Applied insurance policies and internal procedures to provide accurate claim-related guidance and issue resolution.
Claims Representative
10 Months
Sedgwick (via Express Employment) - Plainfield | 07.2023 - 05.2024
- Conducted claims intake and verified claimant information to ensure accurate documentation and efficient processing workflows.
- Entered and updated claim records with a high level of accuracy while maintaining compliance with company procedures.
- Managed sensitive claimant information while maintaining confidentiality and documentation standards.
Administrative Assistant
6 Months
D&L Construction - Indianapolis | 01.2023 - 07.2023
- Supported administrative operations through appointment scheduling, document management, and accurate data entry.
- Processed invoices and tracked vendor/client payments to support organized financial record keeping.
- Maintained organized documentation systems to improve office workflow and efficiency.
Assistant Manager
2 Years 5 Months
Carrols Corporation - Indianapolis | 01.2020 - 06.2022
- Oversaw operational procedures to ensure accuracy, documentation consistency, and compliance with company standards.
- Analyzed reports and operational data to identify trends and support process improvements.
Education
High School Diploma
Crispus Attucks High School - Indianapolis
Skills
Claims Intake & Processing
Insurance Benefits Verification
CRM Systems & Case Documentation
Medicaid Documentation Review
Bilingual Communication (English/Spanish)
Languages
English
Spanish
Timeline
Patient Intake Representative
Maximus (via Rose International)
09.2025 - CurrentRead more
Claims Representative
Sutherland
04.2025 - 08.2025Read more
Claims Representative
Sedgwick (via Express Employment)
07.2023 - 05.2024Read more
Administrative Assistant
D&L Construction
01.2023 - 07.2023Read more
Assistant Manager
Carrols Corporation
01.2020 - 06.2022Read more
Crispus Attucks High School - High School Diploma,
Read more