Constance Andrews
Toney,AL
Summary
Highly motivated and dependable with over a decade of experience in fast-paced roles across customer service, logistics, education, and team coordination. Known for strong work ethic, adaptability, and interpersonal skills. Seeking to transition into a growth-focused administrative or support position with a mission-driven organization
Overview
20
20
years of professional experience
Work History
Server
Mellow Mushroom
Huntsville, AL
11.2024 - 03.2025
- Explained menu options for food allergies.
- Served food and beverages with focus on customer needs.
- Managed multiple tables simultaneously while ensuring service quality.
- Used POS system for orders, bills, and complimentary items.
- Collaborated with team during busy shifts for efficient workflow.
- Performed opening and closing duties for seamless service transitions.
- Provided attentive service during high-volume periods without losing detail.
- Bussed and reset tables to maintain cleanliness.
Server
Chandler's Ford Brewing
Huntsville, AL
06.2022 - 03.2023
- Cultivated relationships with regular customers.
- Performed opening and closing duties for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to needs and providing personalized service.
- Maintained clean dining area for enjoyable guest experience.
- Bussed and reset tables to keep areas clean.
- Addressed customer complaints professionally, ensuring swift resolution and positive relationships.
- Assisted in training new hires on restaurant standards and best practices.
- Supported colleagues during peak hours to enhance productivity levels.
- Increased sales through upselling techniques and menu knowledge.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Car Sales Associate
CarMax
Huntsville, AL
01.2022 - 06.2022
- Engaged in product training to stay updated on models and trends.
- Explained car features during demonstrations and test drives.
- Welcomed customers, answering questions about inventory.
- Ensured customer satisfaction through consistent follow-up post-sale.
- Worked with service team to resolve post-sale issues.
- Kept inventory knowledge current for accurate buyer information.
- Boosted satisfaction by recommending vehicles based on preferences.
- Streamlined paperwork for faster transactions, enhancing experience.
Server
Mellow Mushroom
Huntsville, AL
11.2019 - 01.2022
- Managed multiple tables efficiently, maintaining service quality.
- Promptly served food and beverages with attention to customer needs.
- Utilized POS system for order placement, billing, and handling comps.
- Collaborated with team during busy shifts for smooth workflow and guest satisfaction.
- Monitored alcohol intake levels, addressing inappropriate behavior.
- Checked identification before serving alcohol.
- Boosted sales through upselling higher-end products to customers.
- Timed check-ins with customers to confirm meal satisfaction and address issues.
Delivery Driver
Grubhub
Fort Carson, CO
06.2017 - 09.2019
- Ensured on-time deliveries by selecting efficient routes.
- Boosted customer satisfaction through timely, accurate product deliveries.
- Used maps, instructions, and GPS for effective delivery navigation.
- Operated vehicle safely in congested areas without violations.
- Executed rush deliveries to meet urgent customer demands.
- Optimized delivery efficiency via GPS and mapping tools.
- Verified delivery accuracy against order forms.
ESL Tutor
GnB Academy
Gyeonggi-do, South Korea
07.2014 - 05.2016
- Enhanced English skills through comprehensive lesson plans on grammar, vocabulary, pronunciation.
- Implemented creative strategies for diverse learning styles to boost comprehension and retention.
- Boosted confidence in communication by offering personalized feedback on written and spoken tasks.
- Conducted tutoring sessions addressing individual concerns outside regular class hours.
- Established clear objectives for lesson plans resulting in measurable reading comprehension improvements.
House Manager Aide
Volunteers of America
Decatur, AL
01.2009 - 02.2010
- Trained new staff on house management protocols, fostering a harmonious environment.
- Increased energy efficiency through evaluation of utility usage and implementation of conservation initiatives.
- Provided personalized care to disabled adults, assisting with medication and mobility needs.
- Contributed to a positive atmosphere by demonstrating strong interpersonal skills with family members and staff.
- Improved inventory management with an efficient tracking system, reducing spending on duplicates.
- Enhanced household efficiency by organizing daily tasks and schedules effectively.
- Assisted in planning and executing family gatherings and special occasions.
- Streamlined communication between family and staff, improving coordination of responsibilities.
Assembly Line Worker
Copeland
Hartselle, AL
05.2009 - 09.2009
- Met production quotas in fast-paced assembly line.
- Collaborated with team to maximize productivity and workflow.
- Replenished parts on assembly line for consistent inventory.
- Fostered positive work atmosphere while maintaining professionalism.
- Inspected components for quality and identified defects.
- Followed safety protocols to maintain a safe work environment.
- Adapted quickly to new assembly processes for evolving projects.
- Assembled components with minimal supervision, exceeding milestones.
- Assisted quality assurance by inspecting and removing defects.
Cashier
Hardee’s
Priceville, AL
10.2008 - 04.2009
- Welcomed customers and assessed needs.
- Worked flexible hours to accommodate business demands.
- Built customer relationships to promote repeat business.
- Maintained cash drawer accuracy at shift end.
- Resolved complaints professionally, enhancing customer loyalty.
- Ensured high cleanliness standards throughout store.
Server
Steak N Shake
Decatur, AL
04.2008 - 10.2008
- Delivered attentive service during busy periods while ensuring detail and rapport.
- Addressed customer complaints swiftly to uphold positive reputation.
- Managed cash transactions accurately, aiding in balanced financial reports.
- Set welcoming tone for dining experience as initial guest contact.
- Followed health protocols crucial for safe environments for customers and staff.
- Built strong rapport with regulars through genuine hospitality efforts.
- Adhered to food safety guidelines for guest and team member well-being.
- Monitored stock levels to support inventory management.
Cashier
Jacks Family Resturant
Somerville, AL
07.2005 - 05.2006
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - General Studies
Calhoun Community College
Tanner, AL05.2024
Skills
- Team collaboration
- Quality control
- Performance improvement
Volunteer Experience
- Tutored adults in English at a Hyundai factory in South Korea (2015–2016)
- Helped deployed military families: care packages, meal prep, holiday dinners, and childcare (2012–2016)
- Supported military spouses with freezer meal prep and community support during deployment
Timeline
Server
Mellow Mushroom
11.2024 - 03.2025
Server
Chandler's Ford Brewing
06.2022 - 03.2023
Car Sales Associate
CarMax
01.2022 - 06.2022
Server
Mellow Mushroom
11.2019 - 01.2022
Delivery Driver
Grubhub
06.2017 - 09.2019
ESL Tutor
GnB Academy
07.2014 - 05.2016
Assembly Line Worker
Copeland
05.2009 - 09.2009
House Manager Aide
Volunteers of America
01.2009 - 02.2010
Cashier
Hardee’s
10.2008 - 04.2009
Server
Steak N Shake
04.2008 - 10.2008
Cashier
Jacks Family Resturant
07.2005 - 05.2006
Associate of Science - General Studies
Calhoun Community College