Knowledgeable and dedicated professional with several years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of the industry.
Overview
16
16
years of professional experience
Work History
Surgery Center Registrar Scheduler
Baxter Health
HARRISON, AR
03.2026 - Current
Coordinated with healthcare staff to schedule patient appointments, ensuring optimal use of resources and patient satisfaction.
Managed appointment bookings, modifications, and cancellations.
Managed patient registration process efficiently and accurately.
Collected and verified patient information for compliance with health regulations.
Verified patient insurance details to ensure compliance with regulations.: Check insurance details for patients.
Communicated appointment times and responded to inquiries for patients and clients, facilitating clear understanding and improving patient experience.: Confirm times with clients, patients, and answer inbound inquiries via phone or email.
Maintained accurate electronic health records by updating patient data, supporting compliance and enhancing data integrity.: Update electronic health records (EHR) or (SIS) with precise demographic and enrollment data.
Conflict Resolution: Handle last-minute schedule changes, provider unavailability, or class over-enrollment
Purchasing and Store Room Manager
Pace Industries
HARRISON, AR
09.2024 - 03.2026
Oversaw purchasing activities to ensure timely acquisition of necessary materials.: Sources suppliers, negotiates contracts and pricing, processes purchase orders via ERP systems, and manages vendor relationships.
Managed inventory processes to maintain accurate stock levels and organization.: Oversees receiving, physical storage safety and organization, cycle counts, minimum/maximum stock levels, and inventory turnover.
Coordinated staff schedules to maximize resource allocation and maintain productivity.
Trained new employees on safety protocols and operational procedures to ensure compliance and readiness.
Cross-Functional Coordination: Partners with maintenance, operations, and finance teams to stage required parts, prevent stock-outs, and manage obsolete inventory
Enforced customer service standards and resolved customer problems to uphold quality service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Production Coordinator
Pace Industries
Harrison, AR
02.2020 - 09.2024
Coordinated and scheduled daily production activities to ensure efficient operations.
Coordinated production schedules to optimize workflow and resource allocation.
Managed communication between departments to ensure alignment on production goals.
Reviewed daily workload distribution to prioritize and distribute job assignments.
Coordinated with supervisor in assigning work to meet on-time production and quality goals.
Implemented inventory control measures to maintain adequate stock levels.
Organized materials and supplies for efficient access during production runs.
Monitored equipment performance to identify maintenance needs proactively.
Collaborated with suppliers to secure timely delivery of necessary components.
Coordinated with production lines and created schedules to meet promised delivery.
Conferred with department supervisors to determine status of assigned projects.
Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.
Created reports on key performance indicators such as output rate, waste reduction, defects, for management review.
Assisted in developing plans for increasing efficiency by reducing costs or streamlining processes.
Shipping and Receiving Lead
Pace Industries
HARRISON, AR
10.2010 - 02.2020
Oversaw daily shipping and receiving operations to ensure timely logistics.
Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
Trained and mentored team members on best practices and safety protocols.
Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
Implemented process improvements to enhance workflow efficiency in shipping areas.
Coordinated inventory management to maintain accurate stock levels and organization.
Conducted regular audits of inventory to verify accuracy and reduce errors.
Managed documentation for inbound and outbound shipments to ensure compliance.
Collaborated with vendors to resolve shipping discrepancies and issues promptly.
Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
Scheduled pick-ups and deliveries with carriers in a timely manner.
Operated material handling equipment safely to move goods within the facility.
Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
Utilized computer systems to track orders throughout the supply chain process.
Prepared work orders, bills of lading or shipping orders to route materials.
Resolved discrepancies between purchase orders and actual receipts.
Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Coordinated returns of damaged or incorrect items with suppliers.
Prepared documents for customs clearance when necessary.
Patient Access Representative - Emergency Department at Northern Inyo HospitalPatient Access Representative - Emergency Department at Northern Inyo Hospital