Constance Elgin, RN
Littleton,CO
Summary
Compassionate and results-driven Registered Nurse with 30+ years of experience in case management, behavioral health, home health, and senior care. Proven ability to coordinate complex care, reduce hospitalizations, and improve patient outcomes through interdisciplinary collaboration and evidence-based practice. Skilled in utilization review, discharge planning, care transitions, and population health management. Strong leadership background with experience supervising clinical teams, improving quality metrics, and ensuring regulatory compliance. Dynamic Registered Nurse with a robust background in managing clinical operations and enhancing care quality in behavioral health settings. Strong leadership skills demonstrated through effective training programs and staff development initiatives, resulting in improved patient outcomes and compliance with safety standards. Committed to employing evidence-based practices to optimize care delivery.
Overview
14
14
years of professional experience
Work History
Resident Care Director
Sunrise Senior Living
Denver , CO
01.2025 - 01.2026
- Developed and implemented care plans tailored to individual resident needs.
- Created and implemented resident care plans to ensure safety, comfort, and well-being.
- Coordinated with medical professionals to manage residents' health care needs.
- Collaborated with interdisciplinary teams to improve overall resident well-being.
- Ensured compliance with state regulations and safety standards, fostering a safe environment for residents and staff.
- Ensured compliance with local, state, and federal laws related to healthcare facilities.
- Led daily operations to ensure quality resident care and staff performance.
- Trained and mentored team members on best practices in resident care.
- Facilitated training sessions on dementia care techniques for staff development.
- Managed schedules, assignments and performance of nursing staff.
- Coordinated healthcare staff schedules and managed resource allocation to ensure optimal coverage for resident care.
- Recruited, hired and trained new medical and facility staff.
- Assigned duties to nursing assistants based on their skillset and experience level.
- Scheduled shifts for nursing personnel according to established guidelines.
- Analyzed data from surveys conducted among residents about satisfaction levels.
- Resolved resident service complaints promptly, enhancing satisfaction and trust among families.
- Fostered relationships with families to enhance communication and support services.
- Organized regular meetings with families to discuss their loved ones' progress.
- Monitored medication administration and documented any changes in residents' conditions.
- Maintained accurate records of all patients' treatments, medications, therapies.
- Completed regular audits of charts and medication to assess compliance with facility standards and legal guidelines.
- Evaluated the performance of staff members and provided constructive feedback.
- Participated in facility surveys conducted by regulatory agencies.
- Conducted interviews with potential employees to assess qualifications.
- Worked with outside agencies to improve care for residents.
- Directed and guided professionals and professionals in effective patient care strategies and compliance requirements.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Assessed new and readmitted patients for medical concerns and risks.
- Assigned duties to nursing assistants based on their skillset and experience level.
- Scheduled shifts for nursing personnel according to established guidelines.
RN Mental Health Nurse
Highlands Behavioral Health
Highlands Ranch, USA
03.2023 - Current
- Delivered acute psychiatric nursing care in 86-bed behavioral health hospital for adolescents, adults, and geriatric populations.
- Conduct comprehensive assessments and develop individualized care plans in collaboration with interdisciplinary teams.
- Facilitated psychoeducational and therapeutic groups, enhancing patient stabilization and recovery.
- Monitor patient safety, manage crisis interventions, and ensure compliance with patient rights and confidentiality standards.
- Administer medications and evaluate treatment effectiveness.
- Documented clinical findings and care plans, ensuring compliance with regulatory and facility standards.
Assistant Director of Clinical Services (RN)
Brookdale Senior Living
Englewood, USA
12.2022 - 02.2023
- Oversaw clinical operations in long-term care setting, ensuring compliance with federal and state regulations.
- Contributed to care planning, resident assessments, and quality improvement initiatives to enhance resident care.
- Ensured clinical documentation accuracy and regulatory readiness for surveys, facilitating smooth accreditation processes.
- Led staff education and in-service training to improve clinical competencies and care quality.
- Coordinated interdisciplinary services to support continuity of care and optimal patient outcomes.
Home Health RN / Case Manager
Brookdale Home Health
Seattle, USA
01.2018 - 01.2020
- Coordinated care for home health patients by managing caseload and collaborating with physicians, therapists, and support services.
- Completed OASIS assessments and developed individualized Plans of Care (POC).
- Reduced hospital readmissions through proactive monitoring, patient education, and early intervention.
- Supervised LPNs and home health aides to maintain compliance and ensure delivery of high-quality patient care.
- Contributed to interdisciplinary case conferences and discharge planning to optimize patient outcomes.
Health & Wellness Director (RN)
Brookdale Senior Living
Seattle, USA
09.2015 - 11.2018
- Directed clinical operations for senior living community, ensuring high-quality resident care, optimal staff performance, and adherence to regulatory compliance.
- Improved resident outcomes through proactive care planning and ongoing clinical assessments.
- Supervised and mentored nursing staff, cultivating a high-performance care environment that promotes professional development and staff engagement.
- Coordinated care with home health, hospice, and specialty providers to enhance continuity and quality of resident services.
- Conducted pre-admission assessments and coordinated transitions of care from hospitals and rehab facilities.
Wellness Center RN & Independent Living Manager
Sequoias – N. California Presbyterian Homes
Portola Valley, USA
01.2014 - 01.2015
- Directed wellness clinic operations, implementing quality improvement initiatives to elevate service standards.
- Coordinated medical and supportive services for 268+ independent living residents, enhancing overall resident care.
- Conducted assessments, care conferences, and care coordination with external providers.
- Managed staff performance, budgeting, and operational processes to ensure efficient service delivery.
RN Case Manager / Clinical Supervisor
ResCare HomeCare & Senior Bridge
Seattle, USA
01.2012 - 01.2014
- Managed complex caseloads for home care and long-term care populations to ensure comprehensive patient support.
- Coordinated multidisciplinary services, including PT, OT, speech therapy, and hospice care, to align treatment plans and enhance patient care.
- Ensured 24/7 care coverage and developed crisis response plans to address urgent patient needs.
- Conducted patient and family care conferences to align care goals and improve outcomes.
- Trained and supervised nursing staff in delegation, documentation, and care standards.
Education
Associate Degree in Nursing - Nursing
Lower Columbia College
Longview, WA07-2009
Licensed Practical Nurse - Nursing
Renton Technical College
Renton, WA08-1991
Fundamentals of Gerontology Certification - Gerontology
University of California
DavisSkills
- Case Management
- Care Coordination
- Discharge Planning
- Utilization Review
- Patient Advocacy
- Care plan development
- Clinical care oversight
- Acute psychiatric care
- Crisis Intervention
- Behavioral Health
- Patient assessment
- Patient Education
- Home Health
- Clinical oversight
- Interdisciplinary Collaboration
- Team coordination
- Communication
- Effective communication
- Quality improvement initiatives
- Regulatory Compliance
- Infection Control
- Risk Management
- QAPI
- Healthcare delivery
- MEDITECH EHR software
- Nursing standards
- Staff Development
- Staff training and mentoring
- Monitoring staff
- Leadership
- Quality initiatives
- Team collaboration
- Staff mentoring
- Communication effectiveness
- Family engagement
- Care planning
- Family involvement
- Nursing standards
- Process optimization
- Nursing standards
- Monitoring staff
- Healthcare services
- MEDITECH EHR software
Affiliations
- Volunteer - Tanzania Arusha Community Hospital 2006
Timeline
Resident Care Director
Sunrise Senior Living
01.2025 - 01.2026
RN Mental Health Nurse
Highlands Behavioral Health
03.2023 - Current
Assistant Director of Clinical Services (RN)
Brookdale Senior Living
12.2022 - 02.2023
Home Health RN / Case Manager
Brookdale Home Health
01.2018 - 01.2020
Health & Wellness Director (RN)
Brookdale Senior Living
09.2015 - 11.2018
Wellness Center RN & Independent Living Manager
Sequoias – N. California Presbyterian Homes
01.2014 - 01.2015
RN Case Manager / Clinical Supervisor
ResCare HomeCare & Senior Bridge
01.2012 - 01.2014
Associate Degree in Nursing - Nursing
Lower Columbia College
Licensed Practical Nurse - Nursing
Renton Technical College
Fundamentals of Gerontology Certification - Gerontology
University of California