Constance Grau
Sacramento,CA
Summary
To acquire a position which will allow me to fully utilize my extensive knowledge in Dentistry.
Overview
26
26
years of professional experience
Work History
Practice Manager of Operations
Star Dental Practice
Sacramento
04.2014 - 04.2018
- Managed front office operations for Lloyd R. Price DDS dental practice.
- Scheduled patient appointments and maintained daily provider calendars.
- Verified dental insurance coverage and processed patient claims.
Office Manager
Lloyd R. Price DDS
05.2002 - 04.2014
- Verified and billed insurance companies, answered phones, scheduled appointments, managed accounts receivable, organized charts for the week, and filed completed charts. Collaborated with a team of one dentist, one registered dental assistant, and one registered dental hygienist in a small private practice. Supported front office and back office operations by readily assisting wherever needed. If my help was needed in the back, I am always ready and willing to help where wherever I am needed.
- Managed front office operations for Lloyd R. Price DDS dental patient care
- Scheduled appointments and coordinated daily patient flow for dental office visits
- Verified dental insurance benefits and processed patient billing records
DBA- HealthDent of California- Rancho Cordova Dental Associates
E.L. Cruchley DDS
07.1992 - 05.2002
- Practice Manager - Duties were to oversee the day-to-day operation of this large multi-doctor (16 chairs) facility. Coordinated the orthodontic portion of the practice. The orthodontic portion of this practice involved 3 orthodontists, who each saw 50+ patients per day.
- Supervised dental assistants during procedures
- Ensured workplace safety compliance with OSHA standards
- Oversaw inventory management processes in the facility
Education
Associate Degree - General Education
West Valley College
Saratoga, CADiploma - Certified Dental Assistant
Andon College
San Jose, CASkills
- Office Management
- Billing and claims
- Patient Care Coordination
- Financial Reporting
- Accounts receivable
- Scheduling appointments
- Back Office Coordination
- Answering Phones
- Patient greetings
- Filing
- Financial planning
- Treatment Planning
- MS Word
- Typing: 45 WPM
Timeline
Practice Manager of Operations
Star Dental Practice
04.2014 - 04.2018
Office Manager
Lloyd R. Price DDS
05.2002 - 04.2014
DBA- HealthDent of California- Rancho Cordova Dental Associates
E.L. Cruchley DDS
07.1992 - 05.2002
Associate Degree - General Education
West Valley College
Diploma - Certified Dental Assistant
Andon College