Constance Heyn
Grantsburg
Summary
Dedicated professional with a strong track record in managing store operations and training teams. Known for implementing strategies that optimize performance and improve customer relations, ready to contribute to organizational success.
Overview
16
16
years of professional experience
Work History
Store Manager
Dollar General
Siren, WI
07.2024 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service quality.
- Implemented inventory management techniques to optimize stock levels and reduce losses.
- Analyzed sales data to identify trends and develop strategies for improving store performance.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels.
- Coordinated promotional activities, driving increased foot traffic and sales during peak periods.
- Collaborated with district management on initiatives aimed at improving operational efficiency and profitability.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Teacher Aid
FACS
Frederic, WI
08.2022 - 06.2024
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported students with diverse learning needs through tailored instructional strategies.
- Coordinated classroom materials and resources to enhance learning experiences.
- Monitored student progress, providing feedback to improve comprehension and engagement.
- Maintained accurate records of student attendance, grades and assessment data as required by school policy.
Team Lead
Walmart
Saint Croix Falls, WI
08.2010 - 03.2022
- Led team operations, ensuring adherence to company policies and procedures.
- Mentored and trained new team members on best practices and operational standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
High School Diploma -
Rice Lake Tech.
Rice Lake, WIChild Care -
Rice Lake Tech.
Rice Lake, WIAssociate of Business Administration - Accounting And Finance
Rice Lake Tech.
Rice Lake, WI2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team building and leadership
- Store displays
- Work Planning and Prioritization
Accomplishments
Taking a store and turning it completely around in one year and raising the standers. Putting the customers first and thinking how and what they would like to see.
Timeline
Store Manager
Dollar General
07.2024 - Current
Teacher Aid
FACS
08.2022 - 06.2024
Team Lead
Walmart
08.2010 - 03.2022
High School Diploma -
Rice Lake Tech.
Child Care -
Rice Lake Tech.
Associate of Business Administration - Accounting And Finance
Rice Lake Tech.