Constance Jeffers
Stephens,Arkansas
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
19
19
years of professional experience
Work History
Bakery Manager
Bgc Partners
El Dorado, AR
10.2020 - 04.2025
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Receptionist
H&r Block
Arcadia, LA
11.2008 - 05.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Teller
Louisiana National Bank
Arcadia, LA
05.2006 - 09.2007
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Education
Accounting And Finance
Louisiana Tech University
Ruston, LASimsboro High School
Simsboro, LA05.2007
Skills
- Order Management
- Supply ordering
- Supervisory experience
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Bakery Manager
Bgc Partners
10.2020 - 04.2025
Receptionist
H&r Block
11.2008 - 05.2009
Teller
Louisiana National Bank
05.2006 - 09.2007
Accounting And Finance
Louisiana Tech University
Simsboro High School