Accomplished hospitality and administrative professional; with over 15 years of combined experience in guest services, office management, and administrative support.
Recognized for strong organizational skills, accuracy under pressure, and a commitment to delivering exceptional service and proficiency in both customer-facing and operational roles.
• Led bar service in a white-tablecloth, upscale restaurant with a high-end cocktail program.
• Designed and executed seasonal drinks while maintaining consistency and premium quality.
• Provided polished service to discerning clientele in a fast-paced, high-volume setting.
• Managed POS transactions, cash handling, and nightly reconciliations.
• Oversaw opening/closing duties, bar setup, inventory, and cleanliness standards.