Constance Shirley
Old Orchard Beach
Summary
Dedicated and compassionate nurse with a proven track record in various healthcare settings. with experience across diverse healthcare settings. Expertise in fostering strong relationships with diverse populations, utilizing exceptional communication skills characterized by compassion and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Quality
Cigna Healthcare
Portland, ME
08.2014 - 11.2025
Investigated and responded to customer's complaints regarding their care.
Nurtured strong, respectful partnerships to support effective communication and collaboration across all levels of the organization.
Executed case resolution strategies to maintain adherence to predetermined timelines.
Home Health Case Manager
Able Home Health
Saco, ME
10.2013 - 02.2014
- Coordinated patient care plans in collaboration with interdisciplinary teams.
- Educated patients and families on care protocols and available resources.
Education
Associate of Science - Nursing
Castleton State College
Castleton, VTSkills
- Effective time management, task prioritization skills, ability to meet deadlines
- Quality Assurance and compliance, health protocol implementation
- Proven flexibility in meeting staffing and scheduling needs
- Comfortable multitasking while maintaining warm, comfortable conversations
- Data entry utilizing multiple applications simultaneously
Timeline
Quality
Cigna Healthcare
08.2014 - 11.2025
Home Health Case Manager
Able Home Health
10.2013 - 02.2014
Associate of Science - Nursing
Castleton State College