Summary
Overview
Work History
Education
Skills
Timeline
Generic

Constance Slane

Mead

Summary

Accomplished event planner with expertise in contract negotiation and client service, honed at Choctaw Casino and Resort. Successfully executed over 200 events annually, enhancing attendee satisfaction through creative problem-solving and meticulous attention to detail. Proven ability to manage budgets and logistics, ensuring seamless operations and high-quality experiences.

Overview

7
7
years of professional experience

Work History

Express Meeting Manager

Choctw Casino and Resort
07.2020 - Current
  • Assisted in coordinating meeting logistics and scheduling to ensure smooth operations.
  • Supported preparation of meeting materials, including agendas and presentations.
  • Learned to utilize scheduling software for efficient calendar management.
  • Collaborated with team members to gather feedback on meeting effectiveness.
  • Engaged with vendors to source catering and event services as needed.
  • Developed familiarity with audiovisual equipment setup for presentations.
  • Maintained organized records of meetings and participant attendance for reference.
  • Adapted quickly to changing priorities in fast-paced meeting environments.
  • Monitored event success through post-meeting evaluations, identifying areas of improvement for future gatherings.
  • Established strong relationships with key industry partners to secure high-quality speakers, sponsors, and exhibitors for events.
  • Enhanced attendee satisfaction by meticulously organizing and managing meeting logistics.
  • Increased attendee retention rates by fostering a welcoming environment through effective communication strategies.
  • Created comprehensive post-event reports highlighting key metrics, successes, challenges faced during the conference or meeting.
  • Streamlined registration processes for more efficient check-in experiences for attendees.
  • Coordinated travel arrangements for attendees, ensuring smooth transportation to and from the event venues.
  • Managed budgets effectively, ensuring cost control and optimal resource allocation for each event.
  • Delivered exceptional customer service by addressing participant inquiries in a timely and professional manner.
  • Produced meeting materials, name badges, binders and signage.
  • Successfully planned and executed 200+ meetings and events per year, ranging from 10 to 500 attendees.
  • Reviewed event bills and collected payment from clients.
  • Planned and executed major aspects of meeting management.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Coordinated travel and accommodations for event attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.

Claims Processor

Cigna
08.2018 - 07.2020
  • Processed claims efficiently, ensuring adherence to company policies and regulatory guidelines.
  • Reviewed documentation for accuracy, identifying discrepancies and resolving issues promptly.
  • Collaborated with cross-functional teams to streamline claims processing workflows, enhancing operational efficiency.
  • Utilized claims management software to track claim status and maintain accurate records for analysis.
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Followed up with customers on unresolved issues.
  • Handled escalated customer concerns regarding claim denials or delays with empathy and professionalism.
  • Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
  • Identified fraudulent claims through thorough investigation and documentation of findings.

Education

Associate of Arts - General Studies

De Anza College
Cupertino, CA

Associate of Science - Registered Nurse

Breckenridge School of Nusing
South Bend, IN
09-2015

Skills

  • Detail-oriented
  • Event planning expertise
  • Client service
  • Onsite execution
  • Event promotion
  • Menu planning
  • Contract negotiation
  • Audio-visual coordination
  • Strong organizational skills
  • Multitasking
  • Creative thinking
  • Site visits
  • Conflict resolution techniques
  • Event planning
  • Registration process management
  • Room configurations
  • Banquet event orders
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Express Meeting Manager

Choctw Casino and Resort
07.2020 - Current

Claims Processor

Cigna
08.2018 - 07.2020

Associate of Arts - General Studies

De Anza College

Associate of Science - Registered Nurse

Breckenridge School of Nusing

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