Constance Steinke
Holland,MI
Summary
Highly-motivated customer focused individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
Owner Online Resale Business
Self Employed Sales
Holland, Michigan
06.2012 - Current
- Developed sales strategies that increased customer engagement and drove revenue growth.
- Managed inventory and oversaw timely processing and shipping of products to ensure customer satisfaction.
- Established strong relationships with clients to foster loyalty and repeat business.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
In Home Care Giver
Ellen Steinke
Holland, MI
02.2013 - 08.2026
- Managed medication schedules to ensure timely and accurate administration for clients.
- Assisted clients with daily living activities and personal hygiene needs.
- Fostered client well-being by providing companionship and emotional support.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Collaborated with healthcare professionals to address client needs and concerns.
- Coordinated transportation for appointments and social outings, promoting client engagement and mobility.
- Responded promptly to emergency situations in a calm manner.
- Respected client privacy rights at all times when providing services.
- Oversaw financial transactions and budgeting for the household.
Restaurant Food Server
84 East Pasta Etc
Holland, Michigan
04.1993 - 06.2011
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Assisted in menu recommendations and answered food inquiries.
- Upsold additional menu items, beverages, and desserts to increase restaurant profits.
- Trained new servers on restaurant procedures and customer service standard.
- Resolved customer complaints courteously and efficiently.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Managed customer reservations efficiently and to-go orders to streamline the process for both customer and restaurant.
Childcare Provider
Little Peoples Place Daycare
Holland, MI
05.1997 - 06.2004
- Developed engaging lesson plans promoting social and emotional growth.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Supervised daily activities and ensured a safe environment for children.
- Supported children's learning through various educational games and crafts.
- Monitored behavior and guided resolution of conflicts among peers to foster a positive social environment.
- Implemented health and safety protocols to maintain a clean space.
- Assisted with feeding infants and toddlers during meal times.
- Worked collaboratively with co-workers to ensure the safety of all the children in care.
- Observed children's behavior and development, communicated information with parents.
- Partnered with teachers to enhance children's learning through collaborative projects.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Engaged in creative play activities.
Education
Some College (No Degree) - Communications
Ball State University
Muncie, INSkills
- Customer relations
- Sales oversight
- Verbal and written communication
- Client engagement optimization
- Small business operations
- Budget oversight
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Quality assurance
- Customer engagement
- Inventory management
- Sales strategy
- Inventory management
- Client relationship
Timeline
In Home Care Giver
Ellen Steinke
02.2013 - 08.2026
Owner Online Resale Business
Self Employed Sales
06.2012 - Current
Childcare Provider
Little Peoples Place Daycare
05.1997 - 06.2004
Restaurant Food Server
84 East Pasta Etc
04.1993 - 06.2011
Some College (No Degree) - Communications
Ball State University