Constance Trammell

• Obtained payment on claims by reviewing, researching and acting on delinquencies
• Corrected errors on electronic error reports using available information
• Met deadlines consistently with routine billing, collection and reporting activities
• Contacted customers regarding overdue invoices and arranged payment plans.
• Reduced outstanding accounts receivable balances by diligently following up on overdue payments.

Managed approximately 30 incoming calls,

• Monitored aging reports to prioritize high-priority accounts for collection efforts
• Collaborated with other healthcare providers to obtain necessary documentation for insurance claims
• Ensured compliance with HIPAA guidelines when handling sensitive patient information
• Liaised with insurance companies for claim denials and appeals submissions
• Researched and resolved billing disputes raised by patients.

• Met deadlines consistently with routine billing, collection and reporting activities
• Took inbound telephone calls from debtors to handle outstanding balances
• Reviewed patient accounts to identify outstanding medical debts
• Helped customers get back on top of payment demands by setting up accommodating plans
• Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims.