Program Specialist/Behavioral Health Tech
Constantain Wright
Nirvana Care
Lansdowne,PA
Work Preference
Work Type
Full Time
Minimum Desired Compensation
$45000/yr
22
years of professional experience
Program management and operations professional with more than 15 years of experience supporting human services, developmental services, and behavioral health programs. Background includes staff supervision, client safety, crisis support, family communication, and accurate documentation to help maintain continuity of care and program quality.
Work History
Program Specialist, Developmental Services
3 Years 6 Months- Managed day-to-day reviews to assess medical necessity and appropriateness of treatment plans for clients;
- Monitored clients to ensure adherence to treatment plans with attention to detail and commitment;
- Assess needs for safety and maintain complete and accurate documentation;
- Led and co-led various therapeutic activities to support client engagement and development.
- Planned activities to assist clients to achieve mutually agreed goals.
- Educated families to improve understanding of the recovery process while collaborating with clients and therapists.
- Collaborate with client families to ensure consistency in visits and environmental needs.
- Identify internal and external programs to address the competency gap;
- Guide teams towards finishing all tasks toward the execution of the program or daily routine;
- Complete all signs up for requests of the supervisor as needed;
Mental Health Tech
3 Years 9 Months- Leveraged solid communication problem-solving and direct client services skills to work with clients at the nation's oldest non-medical home care company, referring caregivers to seniors, the elderly, and disabled adults. Core areas of responsibility entailed therapeutic communication with clients while helping to support and defend living.
- Advocated for clients by responding to inquiries and coordinating resources with partners, ensuring continuity of high-quality service and regulatory compliance.
- Worked closely with the Program Director (CD), Medical Director, and other senior management and field teams to determine the operational needs of the rehabilitation program with the scope of existence and assist in the preparation ISP and function assessment.
- Enhanced organization's credibility and positive image through consistent application of Code of Conduct and ethical standards.
- Collaborated with Medical Doctors, Program Directors, national health authorities, and relevant international health agencies to develop and improve curriculum to meet training needs and implement these plans through the management of the field directorate.
- Coordinated long-term and short-term care plans for individuals with developmental disabilities, addressing both acute and mild needs.
Behavioral Health Tech
3 Years 1 Month- Oversee the day-to-day operations, ensuring resident safety was a key priority and focus. Core areas of responsibility entailed hiring, coaching, and supervising the performance of 10-11 staff members across multiple shifts.
- Managed budget procurement supplies and over direct service delivery to adult and adolescent clients who were coping with chemical dependency, mental illness, and depression.
- Collaborated with clients families to implement habilitation plans that included behavioral, residential, social, and employment goals.
- Conferred with physicians, psychologists, occupational therapists, and other professionals to order to develop and implement rehabilitation programs.
- Supervised all aspects of the residents' needs, including cooking, cleaning, and assisting with client laundry.
- Supervised residential living staff to complete established duties and maintain a safe, clean, and healthy environment.
Program Specialist/Case Manager
8 Years 10 Months- Developed and implemented individual programs for mental health consumers and provided other individualized case management functions as directed by the director
- Communicate, interpret, and assess the impact of business operations on Elwyn's accreditation, regulations, and community effectively to maintain external, internal, and prestige.
- Facilitated crisis management to address urgent issues.
- Identified implemented recommendations to improve healthcare facility's services.
- Focused on improving the home's patient services through effective discharge planning which allows identified, implemented recommendations strategies to enhance the services of the healthcare facility.
- Provided set-up monitoring method to evaluate the effectiveness of services and collaborate with senior healthcare managers to develop utilization management policies.
- Provided all-inclusive day-to-day management of continued day reviews to accurately determine medical necessity and appropriateness of treatment team services.
- Provided all appropriate documentation set forth by the director including monthly summaries, menus, plans, medication administration, and individual assessments.
- Maintain communication with appropriate ancillary service providers such as speech, physical, and occupational therapies
Mental Health Technician
- Assisted clients in achieving treatment goals
- Providing mentoring services to identified at-risk students;
- Prepared written reports (Function Behavioral Assessments) and evaluations of children referred to the facilities for alternative education programming;
- Consulted regularly with mental health personnel representing various community agencies;
- Assisted in providing here required training of facilities on going ADL skills;
- Supervised and coordinated state-required training for residential staff;
- Identified at-risk behavior signs and recommended immediate counteract to avoid escalation;
- Provided fire-drill briefing in-house activities, training, and chore assignments that will align client focus on a daily basis;
Education
BSc - International Business
AA - Business Administration
Criminal Justice
Skills
Crisis Intervention
Behavioral Assessment
Program Coordination
Client Safety Management
Collaborative Leadership
Effective Communication
Microsoft Word
Outlook
Internet systems operations
Profile & Key Offerings
- Well-versed in navigating and working collaboratively with Mental Health institutions, community-based organizations.
- Offering diverse talents in the areas of counseling, personnel management, administration, and program development/management.
- Committed change agent serving as a board member for Child Rights Foundation-Child Welfare Foundation International, Inc., serves as Founder & Executive Director, Liberia Community Development Services (LCDS), a humanitarian institution catering to the needs of the impoverished Monrovia.
- A dynamic leader with experience directing multi-discipline teams, communicating effectively across numerous units/departments/agency lines, enhancing team management quality and surpassing performance goals.
In-depth focus
- Program Management
- Critical Thinking
- Creative Problem-Solving
- Autism Spectrum Disorder
- Post-Traumatic Stress Disorder
- Anxiety
- Disorder
- Organization Development
- Human Resource Management
- Employee Relations
- Depression
Key Competencies
Excellent communication skills demonstrated in management and monitoring skills ability to effectively lead a team ability to implement procedures effectively in a rapidly changing environment ability to make effective decision and time pressure ability to work effectively and harmoniously in a multidisciplinary team, excellent knowledge of spoken and written English.
Timeline
Program Specialist, Developmental Services
Nirvana Care
03.2023 - 09.2026Read More
Mental Health Tech
Kirkbride Center
06.2013 - 03.2017Read More
Behavioral Health Tech
BELMOUNT BEHAVIORAL HEALTH
11.2007 - 12.2010Read More
Program Specialist/Case Manager
ELWYN
01.2005 - 11.2013Read More
Mental Health Technician
ABA for Kids
06.2004 - 01.2004Read More
Strayer University
BSc from International Business
Read More
Strayer University
AA from Business Administration
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West Chester University
Criminal Justice
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