Constantine Dedes

Webster,NY

Summary

Dedicated and results-driven professional with extensive experience in customer service, technical sales, and marketing. Proven ability to handle complex technical issues, provide tailored solutions to clients, and manage successful marketing campaigns. Strong communicator with a passion for delivering exceptional customer service and achieving sales targets.

Overview

years of professional experience

Work History

Technical Sales Representative

GoDaddy

01.2019 - Current

Handle inbound calls from clients seeking assistance with website hosting, domain registration, and server management.
Resolved average of 40 customer issues per day through active communication and dedicated research skills
Drove team revenue totals by bringing in top sales numbers
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities

Owner & Marketing Director

CWD Marketing

01.2004 - 12.2018

Ran a successful marketing company, providing comprehensive marketing services to a diverse client base.

Education

Bachelor of Science in Computer Engineering Technology -

Rochester Institute of Technology

Rochester, NY

05.2016

Skills

Web hosting
Domain registration
Server management
SSL certificates
CRM systems
WHM
CPanel
MySQL
Web programming
E-commerce software
Order management software

Invoicing software
Electronic transaction services
Authoring and scripting languages
Content creation tools
Digital media management
Communication
Problem-solving
Customer service
Sales
Relationship building

Websites

https://www.linkedin.com/in/Costa-Dedes/

Projectsandachievements

Successfully upsold advanced hosting packages to over 200 clients, resulting in a 15% increase in revenue.
Top performer since 2020.
Consistently exceeded goals and metrics since hired.
Recognized as a GoDaddy Rockstar, plus other internal top performer accomplishments.

Timeline