Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lesly Perez

Orlando,FL

Summary

Highly motivated and results-driven professional with a passion for effective communication and proactive problem-solving. Committed to delivering exceptional customer service by utilizing extensive knowledge of products and services. Known for innovative thinking and the ability to create tailored solutions to meet customer needs. Excited to embrace new challenges, explore fresh opportunities, and transition into a new career path. Fluent in both English and Spanish, enabling seamless communication with diverse clientele.

Overview

14
14
years of professional experience

Work History

Sales Representative

State Farm Insurance Inc
01.2019 - 07.2023
  • Guided individuals, businesses, and families in selecting the optimal insurance policies for their health, life, and properties, ensuring comprehensive coverage and peace of mind.
  • Proactively sought out new clients by leveraging networking strategies to expand the client base, actively generating lists of prospective customers.
  • Managed administrative responsibilities, including maintaining accurate records, processing policy renewals, and ensuring smooth and efficient operations.
  • Trained and mentored new sales representatives.

Social Media & Marketing Manager/Graphic Designer

Memorable Keepsakes Photo Booth
07.2017 - 12.2018
  • Oversaw the end-to-end process of content creation, ensuring the development and publication of relevant, original, and high-quality content.
  • Developed and maintained a consistent publishing schedule to engage the target audience effectively.
  • Executed social advertising campaigns to promote the content and increase brand visibility.
  • Utilized graphic design skills to create custom and appealing graphics for photo strips, tailored to meet customers' specific preferences and needs.

Sales Representative

State Farm Insurance Inc
04.2013 - 02.2018
  • Guided individuals, businesses, and families in selecting the optimal insurance policies for their health, life, and properties, ensuring comprehensive coverage and peace of mind.
  • Proactively sought out new clients by leveraging networking strategies to expand the client base, actively generating lists of prospective customers.
  • Managed administrative responsibilities, including maintaining accurate records, processing policy renewals, and ensuring smooth and efficient operations.


Customer Assistant

Hanesbrands Inc
03.2011 - 07.2012
  • Provided exceptional customer service by warmly greeting and engaging customers, promptly identifying their needs, and offering assistance.
  • Demonstrated comprehensive knowledge of current sales, promotions, payment and exchange policies, as well as security practices, ensuring accurate and up-to-date information for customers.
  • Effectively described merchandise, providing detailed explanations on its features, functionality, and proper care to enhance customers' understanding and satisfaction.

Event Specialist

CrossMark
04.2009 - 03.2011
  • Strategically drove product awareness and generated interest through engaging live demonstrations, effectively showcasing the product's features and benefits.
  • Proactively increased product sales by offering samples to customers, allowing them to experience the product firsthand and fostering purchase intent.
  • Provided exceptional customer experiences by creating an inviting environment and addressing inquiries to ensure a positive interaction with the product being sold.
  • Consistently met and exceeded daily goals and productivity targets, demonstrating a strong work ethic and commitment to achieving results.

Education

High School Diploma -

Oak Ridge High School
Orlando, FL
2008

Skills

  • Digital Marketing
  • Microsoft Office
  • Graphic Design
  • SEO knowledge
  • HTML knowledge
  • Web hosting
  • Positive Customer Engagement
  • Document and Records Management
  • Customer Relations
  • Sales and Promotions
  • Consultative Selling Techniques
  • Time Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Representative

State Farm Insurance Inc
01.2019 - 07.2023

Social Media & Marketing Manager/Graphic Designer

Memorable Keepsakes Photo Booth
07.2017 - 12.2018

Sales Representative

State Farm Insurance Inc
04.2013 - 02.2018

Customer Assistant

Hanesbrands Inc
03.2011 - 07.2012

Event Specialist

CrossMark
04.2009 - 03.2011

High School Diploma -

Oak Ridge High School

Similar Profiles

CREATE PROFILE
Lesly Perez