Constatina Koukounas
State College,PA
Summary
A professional skilled in creating results while encouraging a supportive environment where everyone can learn and grow. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Leola Restaurant
12.2023 - 08.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Greek Teacher
Annunciation Greek Orthodox Church
09.2022 - 09.2024
- Educated the youth of our Greek community to speak, read and write in the Greek language.
- Enhanced language proficiency by incorporating diverse teaching methods and materials.
- Promoted cultural awareness by integrating Greek history, literature, and traditions into lesson content.
- Assisted in organizing school events celebrating Greek culture and heritage, fostering community involvement and pride.
- Taught kids aged 4-18 how to dance traditional Greek Dances that were later performed at our festival.
- Choreographed a Greek dance performance that was seen by over 40,000 patrons of our Greek food festival.
- Supported students'' individual needs with targeted instruction, leading to improved overall academic performance.
Mortgage Support Team Member
Traditions Bank
08.2020 - 01.2022
- Conducted regular reviews of support resources, updating documentation as needed for accuracy and relevance.
- Provided support throughout the loan process, such as assisting with loan applications, coordinating with loan administration and managing documents.
- Assisted post closing in auditing and processing closed loan files with accuracy.
- Verified the correct recording of documents.
- Prepared post-closing packages.
- Shipped files to investors.
- Maintained records according to company policy.
Education
Bachelor of Science - Biobehavioral Science
Pennsylvania State University
University Park, PA08-2026
High School Diploma -
Central York High School
York, PA05-2020
Skills
- Problem identification
- Logical reasoning
- Oral communication skills
- Collaboration and teamwork
- Progress monitoring
- Continuous professional development
- Cultural awareness
- Customer engagement
- Staff management
- Operations management
- Passion for customer satisfaction
Languages
Greek
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Restaurant Manager
Leola Restaurant
12.2023 - 08.2025
Greek Teacher
Annunciation Greek Orthodox Church
09.2022 - 09.2024
Mortgage Support Team Member
Traditions Bank
08.2020 - 01.2022
Bachelor of Science - Biobehavioral Science
Pennsylvania State University
High School Diploma -
Central York High School
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