Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Timeline
Generic

Consuela Hernandez

Veguita,NM

Summary

Compassionate Patient Care Technician with background in ER setting. Known for providing high-quality patient care, including assisting with daily living activities and maintaining patient safety under the supervision of healthcare professionals. Strengths include effective communication, problem-solving skills, and ability to work well within diverse team environments. Previous work has consistently been praised for improving patient satisfaction rates through empathetic and respectful care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician, ER

Presbyterian Hospital
Albuquerque, NM
03.2021 - Current
  • Assisted in patient care by taking vital signs, performing EKGs and drawing blood.
  • Provided patients with basic nursing care including wound dressing changes and catheterizations.
  • Collected specimens for laboratory testing and performed other tests as directed by a nurse or physician.
  • Transported patients to different locations within the hospital or clinic setting as needed.
  • Maintained a clean environment in the ER by cleaning equipment and restocking supplies.
  • Assisted nurses in preparing patients for surgery or exams by obtaining their history and physical information.
  • Collaborated with healthcare team members to ensure optimal patient outcomes.
  • Provided emotional support to family members of critically ill patients in the ER setting.
  • Prepared exam rooms for incoming patients by stocking supplies, ensuring all necessary equipment is available, and documenting patient information into electronic health records.
  • Monitored vital signs, administered intravenous fluids, collected specimens, and assisted physicians during medical procedures.
  • Answered call lights promptly while monitoring bedside telemetry systems.
  • Educated patients on discharge instructions following their stay at the ER.
  • Ensured that all documents related to patient care were accurately completed.

Claims Analyst

Presbyterian
Albuquerque, NM
07.2019 - 04.2021
  • Analyzed claim data to identify trends and recommend process improvements.
  • Maintained accurate records of all claim activities in accordance with company policies.
  • Followed all company procedures to keep data confidential.
  • Gathered proper documentation and data to prepare claims for submission.
  • Assessed processing reports each day to effectively submit claims.
  • Managed workload effectively to ensure timely processing of claims within designated deadlines.

Education

High School Diploma -

Mountainair High School
Mountainair, NM
05-1983

Skills

  • Geriatric Care
  • Advanced cardiac life support
  • Vital signs monitoring
  • Patient Transport
  • Pediatric Care
  • Compassionate Care
  • Oxygen therapy
  • ADL support
  • Mobility Assistance
  • Basic nursing care
  • Patient Education
  • Patient Observation
  • Emergency Response
  • Specimen Collection
  • Clinical Training
  • Medical Equipment Operation
  • Medical Laboratory Procedures
  • Monitoring patient conditions
  • Vitals documentation
  • Blood Glucose Monitoring

Certification

  • Professional Accomplishments
  • Medical and billing Certificate
  • C.N.A (#258387)
  • High School Diploma
  • Home Health Aide
  • BLS/CPR/AED
  • EKG

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Patient Care Technician, ER

Presbyterian Hospital
03.2021 - Current

Claims Analyst

Presbyterian
07.2019 - 04.2021

High School Diploma -

Mountainair High School

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Consuela Hernandez