Consuela Meono
Grass Valley,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Consuela's House Cleaning Service
07.2015 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Swept and damp-mopped private stairways and hallways.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Cleaned homes following specific and detailed protocols and requests.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Emptied wastebaskets and replaced liners.
- Communicated with customers about requests for additional supplies or cleaning services.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Swept, mopped, vacuumed and polished floors of all types.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
GED -
Odessa College
Odessa, TX04-2005
Some College (No Degree) - Business Administration
Odessa College
Odessa, TXSkills
- Mechanical recoveries
- Documentation and reporting
- Budget development
- Drawer management
- Payment processing
- Order coordination
- Product recommendations
- Customer complaint resolution
- Time management
- Cash register operation
- Cash management
- Customer service
- Customer satisfaction
- POS system operation
- Quality assurance
- Patience and composure
- Account management
- Cross-selling
- Attention to detail
- Customer focus
- Customer inquiries
- Guest services
- Merchandise restocking
- Point-of-sale system
- Product merchandising
- Cultural awareness
- Data entry proficiency
- Refund handling
- Product knowledge
- Cash handling expertise
- Calm demeanor
- Phone etiquette
- Reliability and punctuality
- Basic math
- Inventory management
- Positive and professional
- Stress management
- Retail merchandising
- Payment collection
- Multitasking and organization
- Issue escalation
- Up-selling techniques
- Adaptability and flexibility
- Cash handling
- Conflict resolution
- Financial shortage analysis
- Financial overage analysis
- Housekeeping
- Schedule flexibility
- Restroom sanitation
- Record keeping
- Exceptional time management
- Confidentiality awareness
- Floor maintenance
- Supply inventory management
- Restroom upkeep
- Verbal and written communication
- Health and safety regulations
- Commercial and residential cleaning
- Glass and window washing
- Safe cleaning with chemicals
- Sanitation practices
- Quality control
- Disinfection practices
- Professional appearance
- Stain removal techniques
- Cleaning and sanitizing
- Sweeping and mopping
- Health and safety compliance
- Safety protocols adherence
- Steam cleaning
- Inventory counts
- Shipping procedures
- Stock counting
- Barcode scanning
- Receiving and unloading
- Palletizing products
- Warehouse support
- Restocking merchandise
- Troubleshooting skills
- Labeling and tagging
- Stock rotation
- Inventory movement
- Workplace cleanliness
- Stockroom maintenance
- Warehouse safety
Timeline
Owner/Operator
Consuela's House Cleaning Service
07.2015 - Current
GED -
Odessa College
Some College (No Degree) - Business Administration
Odessa College