Consuelo Abigail Worley
Redwood City
Summary
Bilingual Employee Benefits Associate Account Manager dedicated to facilitating a seamless open enrollment experience for employees, ensuring clarity and ease throughout the process. Over three years of expertise in documenting and reporting benefits-related changes, consistently delivering accurate and timely information. Recognized as a composed and talented professional, fostering collaboration and effectiveness within team environments. Passionate about enhancing employee understanding of benefits to promote informed decision-making.
Overview
7
7
years of professional experience
Work History
Employee Benefits Associate Account Manager
Acrisure
05.2023 - Current
- Manage over 70 groups, ensuring timely communication and effective problem resolution.
- Collaborate with payroll teams to ensure accurate deductions and contributions.
- Check employees' benefits enrollment for accuracy and input all data into Epic.
- Oversee compliance with federal and state regulations related to employee benefits.
- Develop open enrollment materials to effectively educate plan sponsors and participants on their healthcare options.
- Coordinate open enrollment events to facilitate smooth transitions between plan years for employees.
Social Media Coordinator
IBY Beauty
11.2022 - 05.2023
- Managed Facebook, Instagram and TikTok platforms
- Created engaging content to keep social media channels updated and on brand
- Created content such as videos and photography
- Managed Roster Affiliate Program for more than 70 influencers
- Reported social media performance and actively engaged with digital communities to gather feedback and build positive regard for the company
- Promoted audience engagement by sharing information about product launches and current promotions
- Analyzed and reported social media data
Social Media Manager
Luxie Beauty
06.2019 - 07.2022
- Planned and developed over 10 social media campaigns with interdisciplinary teams
- Created social media calendar for Instagram, Facebook and TikTok
- Increased customer engagement by 20% through social media trending reels and posts
- Developed marketing content, promotional materials and advertisements for social media
- Established relationships with influencers to create content and action plans to achieve optimal customer experience and satisfaction
- Monitored campaigns, analyzed and reported social media data
Education
Certificate - Advanced Medical Interpreting
California State University, Fresno
Fresno, CA03-2023
Certificate - Introduction to Medical Interpreting
California State University, Fresno
Fresno, CA11-2022
Associate of Arts - Natural Science and Mathematics
Cañada College
Redwood City, CA05-2019
Bachelor of Arts - Teaching English As A Second Language
UNAM
Mexico City06-2013
Skills
- Benefits analysis
- Teamwork and collaboration
- Healthcare benefits
- Employee relations
- Open enrollment
- Proficient in Epic, Ease, and Carrier's portals
- Always striving to provide highest quality service
- Records maintenance
Licenses
License Number: 4371842
License Type: Insurance Producer
License Qualifications: Accident & Health or
Sickness, Life
Timeline
Employee Benefits Associate Account Manager
Acrisure
05.2023 - Current
Social Media Coordinator
IBY Beauty
11.2022 - 05.2023
Social Media Manager
Luxie Beauty
06.2019 - 07.2022
Certificate - Introduction to Medical Interpreting
California State University, Fresno
Associate of Arts - Natural Science and Mathematics
Cañada College
Bachelor of Arts - Teaching English As A Second Language
UNAM
Certificate - Advanced Medical Interpreting
California State University, Fresno