Overview
Work History
Education
Skills
Timeline
Generic

Consuelo Otero

LOS ANGELES,CA

Overview

8
8
years of professional experience

Work History

Outreach Coordinator

Optum
Chatsworth, CA
01.2020 - Current
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Increased education and awareness of Product or Service through Type programs and delivering evidenced-informed strategies.
  • Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.

Care Coordinator

Optum
Arcadia, CA
01.2020 - 10.2022
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported patient care excellence via planning and interpretation of programs.
  • Data entry Medical information

Data Entry Clerk

Pristine Home Health
Burbank, CA
01.2016 - 01.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Education

General Studies -

Pasadena City College
Pasadena, CA

General Education - General Studies

Franklin Benjamin High School
Philadelphia, PA
06.1993

Skills

  • Certified Billingual Spanish
  • Phone outreaching
  • Data entry Medical information
  • Creating staffing schedules
  • Extensive phone skills
  • Excel and Word experience
  • ICD 9 coding
  • Knowledge HMO and Medicare regulations
  • Creating Medical authorizations (HMO)
  • Customer Experience
  • HIPAA Guidelines

Timeline

Outreach Coordinator

Optum
01.2020 - Current

Care Coordinator

Optum
01.2020 - 10.2022

Data Entry Clerk

Pristine Home Health
01.2016 - 01.2020

General Studies -

Pasadena City College

General Education - General Studies

Franklin Benjamin High School
Consuelo Otero