Consuelo Otero
LOS ANGELES,CA
Overview
8
8
years of professional experience
Work History
Outreach Coordinator
Optum
Chatsworth, CA
01.2020 - Current
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Increased education and awareness of Product or Service through Type programs and delivering evidenced-informed strategies.
- Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
Care Coordinator
Optum
Arcadia, CA
01.2020 - 10.2022
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
- Data entry Medical information
Data Entry Clerk
Pristine Home Health
Burbank, CA
01.2016 - 01.2020
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
General Studies -
Pasadena City College
Pasadena, CAGeneral Education - General Studies
Franklin Benjamin High School
Philadelphia, PA06.1993
Skills
- Certified Billingual Spanish
- Phone outreaching
- Data entry Medical information
- Creating staffing schedules
- Extensive phone skills
- Excel and Word experience
- ICD 9 coding
- Knowledge HMO and Medicare regulations
- Creating Medical authorizations (HMO)
- Customer Experience
- HIPAA Guidelines
Timeline
Outreach Coordinator
Optum
01.2020 - Current
Care Coordinator
Optum
01.2020 - 10.2022
Data Entry Clerk
Pristine Home Health
01.2016 - 01.2020
General Studies -
Pasadena City College
General Education - General Studies
Franklin Benjamin High School