Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CONSUELO RAMIREZ TENJO

McDonough,GA

Summary

Highly motivated individual with over ten(10) customer service with ability to coordinate a high level of activity under a variety of conditions and constraints. Service oriented and clean driving record. Able to work well with diverse population. Flexible and reliable.

Overview

23
23
years of professional experience

Work History

Driver

Uber
06.2021 - 10.2023
  • Followed company policies and regulations in the handling of goods, documentation and customer interaction
  • Provided excellent customer service by anticipating customer needs and responding quickly
  • Optimized delivery routes through effective planning, resulting in a X% decrease in fuel costs
  • Utilized GPS navigation to identify the most efficient routes for deliveries, reducing delivery time by X%
  • Loaded and unloaded packages safely and securely, minimizing the risk of damage in transit
  • Delivered packages to customers on time and with exceptional customer service, resulting in an average customer satisfaction rating of X.X out of X

Assistant Teacher

The Academy Of Ability Inc.
08.2011 - 06.2020
  • Developed and implemented creative activities that improved student understanding of complex concepts
  • Developed and implemented strategies to meet the individual needs of special education students
  • Established positive relationships with students, parents, and faculty, resulting in improved classroom morale
  • Facilitated small-group instruction to ensure individualized learning for each student
  • Collaborated with teachers and administrators to develop and implement school-wide initiatives

Retail Sales

Charles Keath
03.2001 - 08.2010
  • Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
  • Processed customer orders quickly and accurately to ensure a smooth checkout experience
  • Maintained a neat and organized sales floor to ensure products were easy to find, resulting in a X% increase in customer foot traffic
  • Demonstrated product knowledge and answered customer questions resulting in a X% increase in sales
  • Assisted customers with returns and exchanges, resulting in a X% increase in customer retention
  • Maintained an up-to-date product inventory to ensure customers could find the items they were looking for
  • Developed strong relationships with customers that generated repeat business and referrals

Education

N/A - English-as-a-Second-Language Education

Gwinnett Technical College
Lawrenceville, GA
09.2005

N/A - English-as-a-Second-Language Education

Clayton College & State University
Clayton, GA
10.1997

Associate's - Technical Profesional in Personnel Administration

The Foundation Profesional INPAHU
Bogota, Colombia
12.1994

Skills

  • Ability to Work Under Pressure
  • Customer Service
  • Ability to Multitask
  • Ability to Work in a Team

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Driver

Uber
06.2021 - 10.2023

Assistant Teacher

The Academy Of Ability Inc.
08.2011 - 06.2020

Retail Sales

Charles Keath
03.2001 - 08.2010

N/A - English-as-a-Second-Language Education

Gwinnett Technical College

N/A - English-as-a-Second-Language Education

Clayton College & State University

Associate's - Technical Profesional in Personnel Administration

The Foundation Profesional INPAHU

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CONSUELO RAMIREZ TENJO