CONSUELO VIDAL
Miami,FL
Summary
Energetic, experienced, self-motivated bilingual Sales/Account Manager with excellent verbal and written communication skills for territory management.
Overview
12
12
years of professional experience
Work History
Performance Manager
TSD Mobility
Boston, Massachusetts
08.2025 - Current
- Visiting and evaluating performance for approximately 120 auto dealers monthly, mostly in Florida.
- Analyzed performance metrics to identify trends and areas for improvement within dealerships.
- Developed and implemented strategic performance initiatives to enhance operational efficiency.
- Collaborated with cross-functional teams to refine processes and optimize performance.
- Led training programs for dealer staff, improving overall team performance and engagement.
- Established key performance indicators to measure success and drive accountability across departments within the dealership.
- Cultivated strong relationships with dealer owners and GMs, ensuring effective communication across all levels of the organization.
- Introduced innovative metrics-driven approach, allowing for better evaluation of departmental progress against established targets.
Finance Manager
Marin Auto Club
Miami, FL
04.2022 - 08.2025
- Coordinated with network of competing lenders to secure financing for customers and provide ancillary products, enhancing dealer profit.
- Developed and maintained relationships with lending institutions while monitoring portfolios to ensure optimal financial outcomes.
- Accurately completing all necessary documents for purchases insuring compliance with both federal and state regulations.
- Managed office operations, including inventory maintenance and accounts payable and receivable, to support streamlined financial processes.
- Processing all title work and DMV documentation.
- Maintaining detailed and organized transaction records.
Dealer Account Manager
Western Funding
07.2021 - 04.2022
- Established and nurtured long-term relationships with assigned dealers to enhance collaboration and loyalty.
- Educated dealers on product offerings and sales techniques to improve their sales effectiveness and product knowledge.
- Maintained ongoing communication with dealers to proactively resolve issues and ensure timely support.
- Tracking dealer performance in order to provide guidance and identify areas for improvement.
- Facilitated onboarding of new accounts to enhance dealer network.
- Following up on every callback to put deals together and following up with deals in funding to ensure a smooth process.
- Networking with dealer management system and floor planning partner companies in order to provide a complete array of services for the client base.
Sales/Finance Manager
Ready to Drive Now
10.2017 - 07.2021
- Facilitated financing options for customers, enhancing their vehicle purchasing experience.
- Prepared all necessary documents for vehicle purchases and leases, ensuring compliance and efficiency.
- Maintained complete and accurate transaction files, supporting streamlined operations.
Dealer Account Manager
CIG Financial
08.2014 - 10.2017
- Signing approximately 5 accounts monthly, meeting with over 30 accounts on a weekly basis.
- Managed portfolio of over 100 accounts.
- Increased sales volume by monitoring market activity to stay competitive with lenders.
- Analyzed customer activity and reported on business trends and concerns to inform strategy.
- Contacted dealers after contracting customers in order to provide ongoing support.
- Handled buybacks and collected payments on behalf of CIG.
Education
Associate in Arts Degree - Business, Accounting and Finance
MDCC
Miami, FLSkills
- Performance analysis
- KPI development
- Stakeholder Engagement
- Account Development
- Client Development
- Territory Management
- Detail-oriented
- Self-Motivated
- Highly Competitive
- Networking
Languages
English
Professional
Spanish
Professional
Timeline
Performance Manager
TSD Mobility
08.2025 - Current
Finance Manager
Marin Auto Club
04.2022 - 08.2025
Dealer Account Manager
Western Funding
07.2021 - 04.2022
Sales/Finance Manager
Ready to Drive Now
10.2017 - 07.2021
Dealer Account Manager
CIG Financial
08.2014 - 10.2017
Associate in Arts Degree - Business, Accounting and Finance
MDCC