Contrena Ollivierre
Thibodaux,LA
Summary
Dynamic CDL Class B Driver with a proven track record at American Eagle, excelling in defensive driving and emergency response readiness. Recognized for enhancing delivery efficiency and fostering strong client relationships. Adept at vehicle inspections and maintaining accurate logs, while demonstrating professionalism and problem-solving skills in high-pressure situations.
While supervising, I became experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Professional healthcare provider with strong clinical skills and proven ability to support patient care. Known for excellent teamwork, adaptability, and reliability in dynamic environments. Expertise in patient monitoring, medical documentation, and assisting with daily living activities. Recognized for compassionate care and effective communication with both patients and medical staff.
Healthcare professional with substantial history in providing patient care and clinical support. Proven track record of enhancing patient experiences through diligent care and teamwork. Known for reliability and adaptability, consistently meeting dynamic needs of healthcare environments. Skilled in patient communication and clinical procedures, fostering supportive and efficient care setting.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CDL Class B Driver
American Eagle
- Operated Class B vehicles to deliver goods efficiently across designated routes.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety and compliance.
- Managed loading and unloading of cargo, optimizing space and securing loads effectively.
- Adhered to all transportation regulations and company policies during operations.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
- Provided exceptional customer service during deliveries, fostering positive client relationships.
- Collaborated with dispatch team to optimize route planning and reduce delivery times.
- Trained new drivers on safety protocols, operational procedures, and effective driving techniques.
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Assisted with loading and unloading cargo, ensuring secure transport and minimal damage to goods.
- Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
- Managed emergency situations effectively, prioritizing safety while minimizing delays in delivery schedules.
- Developed strong relationships with clients by providing exceptional communication and service.
- Trained new drivers on company policies, safety procedures, and proper vehicle operation.
- Improved overall delivery timeframes by effectively managing multiple tasks simultaneously.
Supervisor
Flawless Details
Houma, LA
05.2020 - Current
- Supervised daily operations to ensure adherence to quality standards and safety protocols.
- Trained new employees on tools, equipment, and workflows to enhance team efficiency.
- Coordinated scheduling and task assignments to optimize resource allocation across shifts.
- Implemented process improvements that increased productivity and reduced operational delays.
- Conducted regular performance evaluations and provided constructive feedback to team members.
- Monitored inventory levels and facilitated timely replenishment of supplies as needed.
- Resolved customer inquiries and complaints promptly to maintain high service satisfaction levels.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Developed training materials that standardized procedures and enhanced employee onboarding experience.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Nursing Assistant
ARC Of St Charles
Boutte, LA
02.2013 - 02.2020
- Assisted patients with daily living activities, enhancing comfort and personal hygiene.
- Supported nursing staff in monitoring patient vital signs and reporting changes in condition.
- Maintained a clean and safe environment by following infection control protocols.
- Documented patient care activities accurately to ensure compliance with care plans.
- Communicated effectively with patients and families to provide emotional support and information.
- Participated in training sessions to expand knowledge of patient care best practices.
- Engaged in collaborative team meetings to discuss patient progress and care strategies.
- Adapted quickly to changing patient needs, demonstrating flexibility in fast-paced settings.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Documented care actions by completing records and logs in medical software system.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Supervisor
Reaching Seniors
Lutcher, LA
01.2003 - 2017
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
Education
Associate of Science -
Associate of Science - General Studies
Fletcher Technical College
Schriever, LA05.2024
Skills
- Defensive driving techniques
- Emergency response readiness
- Logbook maintenance
- Professionalism and punctuality
- Safe driving practices
- Vehicle inspection expertise
- Passenger transportation
- Accident prevention strategies
- Record keeping
- Preventive Maintenance
- Problem-solving capacity
- Physical assessments
- Clinical documentation
- Vital signs monitoring
- Elderly care
- Patient care
- Patient communication
- Compassionate care
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
Accomplishments
CNA since 2002.
CDL Class B with endorsements since 2003.
Certification
Certified Nurse Assistant
CDL Class B
Timeline
Supervisor
Flawless Details
05.2020 - Current
Nursing Assistant
ARC Of St Charles
02.2013 - 02.2020
Supervisor
Reaching Seniors
01.2003 - 2017
CDL Class B Driver
American Eagle
Associate of Science -
Associate of Science - General Studies
Fletcher Technical College