Cooper Camario
Fort Worth,TX
Summary
I am an experienced customer service and sales representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty. Seeking to apply my eagerness, technological skill set and work ethic while leveraging my drive and hard work to contribute and strengthen company and goals.
Overview
7
7
years of professional experience
Work History
Customer Service Attendant
Whitewater Car Wash
06.2020 - Current
- Responsible for providing professional services to customers, supervisors and colleagues that facilitates efficient business operations. Align with the general managers to resolve customer issues and complaints. Built relationships with customer base that improved performance and exceeded monthly membership sales goals.
Catering Coordinator
SoCal Tacos
05.2018 - 04.2024
- Provided exceptional customer service, communicating with customers to confirm product orders. Loading, transporting and delivering product orders to customer locations and set up in a timely manner. Compiled inventory lists and worked with vendors for special orders.
Logistics Specialist
Texas Latina Hats & More
04.2019 - 06.2020
- Inventory management. Accountable for order fulfillment through processing of orders, packing and delivery. Coordinated with various departments to optimize transportation and delivery.
Education
Computer Science - Cyber Security
Texas State University
San Marcos, Texas01.2024
Skills
- Technologically Advanced
- Organizational & Prioritization skills
- Analytical & Critical thinking
- Proficient in MS Suite MAC OS 12
- Adaptive & flexible team player
- Conflict & Problem resolution
- Team collaboration
- Verbal & written communication
- Punctuality & reliability
- Relationship building
- Brand representation
- Executive management support
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Customer Service Attendant
Whitewater Car Wash
06.2020 - Current
Logistics Specialist
Texas Latina Hats & More
04.2019 - 06.2020
Catering Coordinator
SoCal Tacos
05.2018 - 04.2024
Computer Science - Cyber Security
Texas State University
Similar Profiles
Ryan ReffittRyan Reffitt
General Manager at Whitewater Car WashGeneral Manager at Whitewater Car Wash
Evgenii KitchingEvgenii Kitching
General Manager at Whitewater Car WashGeneral Manager at Whitewater Car Wash
Hudson LandryHudson Landry
Car Wash Attendant at Whitewater Car washCar Wash Attendant at Whitewater Car wash