Cooper Helein
Appleton,WI
Summary
Well-qualified customer service professional adept at coordinating events, placing reservations and updating records. Good verbal and written communication, problem-solving and conflict resolution abilities. Well-organized, self-motivated and hardworking.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Services Associate
CopperLeaf Boutique Hotel
Appleton, WI
07.2022 - Current
- Provided guests with positive experience and professional impression.
- Processed payments for room charges, incidentals, and taxes.
- Performed daily audits of all front desk operations including cashiering activities and credit card transactions.
Flight Line Assistant
Fox Valley Technical College
Oshkosh, WI
07.2021 - 06.2022
- Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
- Maintained electric work tools and equipment.
- Performed data entry into computer systems for tracking purposes.
Education
Aeronautic Pilot Training - Aeronautics
Fox Valley Technical College
Oshkosh, WI02-2025
High School Diploma -
Kimberly
Kimberly, WI05-2020
Skills
- 420 hours of total time
- 290 hours of PIC
- Airspace regulations expertise
- Complex aircraft operation
- Aerodynamics
- Pilot decision making
- Aircraft systems
- Student progress evaluation
Certification
- Certified Flight Instructor
- Certified Flight Instructor Instrument
- Multi-Engine Flight Instructor
- Complex endorsement
- First class medical
Timeline
Guest Services Associate
CopperLeaf Boutique Hotel
07.2022 - Current
Flight Line Assistant
Fox Valley Technical College
07.2021 - 06.2022
Aeronautic Pilot Training - Aeronautics
Fox Valley Technical College
High School Diploma -
Kimberly
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