Cooper Higgins
Carlsbad,CA
Summary
Detail-oriented Franchise Coordinator with three years corporate experience, as well as, four years of customer service experience. I am considered a hard working, passionate, self-motivated team member.
Overview
6
6
years of professional experience
Work History
Corporate Franchise Coordinator
Studio Barre Franchising LLC
CARLSBAD, California
03.2021 - Current
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Assisted with the preparation of presentations for management meetings.
- Organized team events to promote a positive work environment.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Performed quality control checks on all outgoing shipments.
- Reviewed invoices for accuracy prior to delivery of products.
- Accepted, processed and quickly filled orders.
Food Server
P.F. Chang's Bistro
Carlsbad, CALIFORNIA
05.2018 - 03.2022
- Attended regular team meetings for updates on new menu items or promotions.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
Associate of Arts - Business Administration
Miracosta College
Oceanside, CA12-2021
Skills
- Event Coordination
- Project Support
- Schedule Coordination
- Operations Management
- Schedule Management
- Work Planning and Prioritization
- Project Assistance
- MS Office
- Project Coordination
- Customer Service/Communication
Timeline
Corporate Franchise Coordinator
Studio Barre Franchising LLC
03.2021 - Current
Food Server
P.F. Chang's Bistro
05.2018 - 03.2022
Associate of Arts - Business Administration
Miracosta College
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