COOPER PETERSON

• Maintain store operations independently, including customer service, order fulfillment, restocking, and keeping an organized workspace.
• Prioritize multiple tasks at once while maintaining efficient service and consistent drink quality during busy periods.
• Demonstrate strong punctuality and time management by consistently adhering to scheduled shifts, breaks, and workplace time requirements.

• Founded and operate a resale business specializing in vintage clothing, selling on online platforms and hosting pop-up shops.
• Source, price, and market inventory with a focus on wholesale costs, retail margins, and customer demand.
• Develop marketing strategies and build customer relationships, growing brand recognition and sales.
• Maintain financial records, manage inventory, and adapt sales approaches to market trends.

• Deliver friendly and efficient customer service in a fast-paced environment.
• Manage orders with accuracy and speed while maintaining attention to detail.
• Collaborate with team members to ensure smooth operations and high-quality service.

• Coordinated guest seating and supported front-of-house operations.
• Communicated across teams to maintain smooth service during high-volume shifts.
• Demonstrated adaptability, organization, and teamwork in a fast-paced environment.

• Balanced customer service with back-of-house operations.
• Processed transactions and maintained a clean, organized workspace.
• Gained experience multitasking and supporting team efficiency.

Transfer Pathway, Economics / Construction Management Coursework, 08/2025