Cooper Rasmussen

Senior technician responsible for fast, accurate preventive maintenance and light repairs at a high-volume service center.

• Performed 20–30 oil changes and maintenance services daily while sustaining an on-time service rate.
• Implemented standardized safety and quality checkpoints, reducing customer returns.
• Managed parts and consumables inventory and ordering, improving stock accuracy and reducing discrepancies.
• Increased add-on sales (filters, fluids, inspections) through consultative recommendations and targeted upselling.
• Mentored and cross-trained technicians to improve service throughput, quality, and compliance with safety protocols.

• Demonstrated ability to efficiently unload and stock incoming products in alignment with safety and sanitation procedures
• Maintained optimal inventory levels by accurately assessing stock and placing timely orders.
• Experienced in maintaining a clean and organized department to enhance customer experience
• Communicated with diverse co-workers, stocked shelves, built long-term relationships, and achieved high customer satisfaction.
• Coordinated with team members to streamline tasks and enhance overall efficiency in completing responsibilities.
• Strong teamwork and communication skills to collaborate with colleagues and support overall department efficiency and productivity