Cooper Rush
Northfield,OH
Summary
Dedicated professional with experience at Lake Forest Country Club, excelling in guest relations and safety awareness. Proven ability to enhance customer satisfaction through efficient workflow processes and team training. Recognized for reliability and initiative, fostering a safe and organized environment while managing equipment and staff effectively.
Overview
5
5
years of professional experience
Work History
Bag Room Attendant
Lake Forest Country Club
04.2022 - Current
- Managed daily organization and maintenance of golf bags and equipment for member convenience.
- Assisted members with check-in and equipment retrieval, enhancing overall customer satisfaction.
- Implemented efficient workflow processes for bag handling, reducing turnaround time during peak hours.
- Trained new staff on proper equipment care and safety protocols, ensuring compliance with club standards.
Court Monitor
Sky Zone Trampoline Park
11.2020 - 01.2022
- Monitored court activities to ensure compliance with safety regulations and operational standards.
- Assisted in maintaining cleanliness and organization of trampoline park facilities during court sessions.
- Responded promptly to customer inquiries and concerns, enhancing guest experience and satisfaction.
- Collaborated with team members to enforce facility rules and promote a safe environment for all participants.
- Trained new staff on safety protocols and operational procedures, fostering a knowledgeable team environment.
Education
High School Diploma -
Saint Ignatius
Cleveland, OHSkills
- Patience and empathy
- Reliability and punctuality
- Safety awareness
- Initiative and Self-motivation
- Heavy lifting
- Team building
- Guest relations
- Professional appearance
Timeline
Bag Room Attendant
Lake Forest Country Club
04.2022 - Current
Court Monitor
Sky Zone Trampoline Park
11.2020 - 01.2022
High School Diploma -
Saint Ignatius